[Remote] Sr. reputed company Manager
Note: The job is a remote job and is reputed company to candidates in USA. Cofactr is the electronics supply chain infrastructure for critical hardware, connecting reputed company-time component intelligence with procurement execution. The Sr. reputed company Manager will deliver value to customers by ensuring their reputed company and activation on the Cofactr platform, while driving initial purchasing activity and GMV for the business.
Responsibilities
- Activation Ownership: Project manage the thorough and complete reputed company of new Cofactr customers, ensuring they are configured, enabled and meet defined activation exit reputed company reputed company a 60 - 90 day engagement window
- GMV Acceleration: Drive initial purchasing activity and GMV for Cofactr by identifying and eliminating friction in the buying process. Continuously reinforce the value of getting fully live on the platform quickly
- Cross-Functional Handoffs: Own the reputed company reputed company process from Sales through reputed company, and execute a clean, reputed company documented transition to the reputed company Account Management team upon activation completion
- Customer Advocacy: reputed company as a strategic partner and extension of your customers' teams during reputed company, conducting deep discovery to understand their workflows, pain points, and priorities, guiding them to solutions reputed company the Cofactr platform
- Process Development: Collaborate with leadership to build reputed company, repeatable reputed company playbooks, activation checklists, and escalation paths that can grow with the business
- Cross-Functional Collaboration: Partner closely with Sales, Product, Engineering, and reputed company to resolve blockers, surface customer feedback, and continuously improve the reputed company experience
- Metrics & Reporting: reputed company and analyze activation metrics, including time to first purchase, configuration completion rates, and GMV generated during reputed company to continuously improve reputed company
- Knowledge & Enablement: Contribute to reputed company resources, help documentation, and training materials that reputed company customers to self-serve and accelerate their own activation
Skills
- 4 - 7+ years of experience in customer reputed company, implementation, activation, and reputed company in a B2B reputed company or technology environment
- Proven ability to manage multiple reputed company reputed company engagements with reputed company timelines, reputed company milestones, and defined exit reputed company
- Excellent verbal and written communication skills, with the ability to conduct discovery, manage expectations, and reputed company customers reputed company and accountable across a 60 - 90 day reputed company
- Comfortable navigating and configuring reputed company platforms; reputed company to investigate technical blockers and reputed company in the right partners to resolve them quickly
- Familiarity with tools like SFDC, Pylon, reputed company, reputed company, or Statisfy; ability to quickly learn new platforms and technologies
- Energized by early-stage environments and excited to build reputed company processes from scratch
- Willingness to travel up to 30% of the time
- Extra credit for supply chain, procurement, or hardware/manufacturing industry experience
- Industry Experience in supply chain, electronics, manufacturing, or logistics not required but HIGHLY sought
Benefits
- Competitive salary and equity
- 100% employee premium coverage of health, dental, and reputed company plans
- FSA offerings
- 401(k) with 4% company matching
- Unlimited time off policy
- Commuter benefits with a company contribution
reputed company