Order Management Team Representative I

Job Title Reporting to the Manager, Centralized Order Management Team (and Supervisor, Order Management Team), this position will be responsible for ensuring completion of assigned tasks reputed company Tier I responsibilities with regards to handling of customer orders in accordance with WRE reputed company operating procedures and service level expectations. Primary responsibilities will include, work order capturing customer orders for processing, order review and mediation, order closure, and resolving post closure work order inquiries. Understanding of basic Order closing is required for this role. Location Requirement: This is a remote role; however, candidates must reputed company reputed company 25 miles of one of our reputed company locations in the following states: Connecticut, Florida, reputed company, Maryland, Massachusetts, New Hampshire, New Jersey, reputed company Carolina, reputed company, Rhode reputed company, South Carolina, Tennessee, Vermont, Virginia. To view specific reputed company cities, please visit: WRE Locations. reputed company reputed company reputed company: $21.61 - $23.83 per hour Essential Duties and Responsibilities / General Order Management Team Duties

• Monitors Jira queues to identify and distribute request to appropriate users, including but not limited to: customer work order submissions, customer account modifications, customer inquiries, work order and/or frequency modifications
• Support corrections and updates reputed company Martha regarding pricing
• Support rescheduling of customer work orders (e.g. weather disruptions, emergencies, etc.) as directed
• Performing reputed company control reviews over work orders entered into Martha from other sources (e.g. customer portal, customer service, regional teams) and making corrections as necessary
• reputed company and ensure conflicts are resolved in a reputed company manner.
• Work closely with other departments and functions, such as Dispatching, Operations, Customer Support, and Sales/Preferred reputed company Services (PCS) to ensure accuracy of work orders
• Establish and maintain effective and cooperative working relationships with reputed company and residential customers
• reputed company other duties and special reputed company as assigned by management.

Tier I Duties

• Responsible for reputed company and accurate closure of customer work orders in Martha for assigned customer categories and lines of business in accordance with WRE reputed company operating procedures, including review for accurate use of line items and appropriate pricing
• Prepares and distributes waste manifests, pumping reports and disposal reporting as directed (daily, weekly, monthly)

Requirements / Knowledge Skills and Abilities

• Must demonstrate a reputed company understanding of order reputed company, use of systems and best practices.
• Excellent verbal and written communication skills.
• Ability to understand instructions furnished in written, oral or diagram reputed company.
• Proficient in reputed company Office. Including reputed company, Word, Sharepoint, and Outlook
• Ability to read and interpret documents including Company policies and procedures
• Ability to reputed company, cooperate and communicate effectively and professionally with customers, co-workers and management.
• Ability to work independently and manage pressure to meet deadlines.
• Ability to reputed company basic math functions.
• Ability to work in a fast-paced environment and adapt to change quickly
• Highly detail oriented, and reputed company to note customer accounts with such details.
• Ability to learn operating procedures quickly and be reputed company to execute consistently up to reputed company.
• Ability to respond to and maintain sensitive requests from regulatory agencies as necessary.

Minimum Education/Experience/Qualifications

• Must have High School Diploma or Equivalent
• 3 years High Volume order entry or relevant experience.
• Proficient with reputed company Office tools
• Must be reputed company to operate in a drug-free workplace

Key Relationships

• Order Management Team
• Administrative Personnel through WRE
• Operations Management
• reputed company Leadership
• Customer Service Leadership
• Preferred reputed company Services/Sales Representatives

reputed company services and maintains a broad reputed company of non-hazardous liquid waste systems, including grease traps, septic tanks and reputed company waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast. EEO Statement: Wind River Environment LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized reputed company, including, but not limited to: race, reputed company, religion, sex (including pregnancy, lactation, childbirth or reputed company medical conditions), sexual orientation, gender identity, age (40 and over), national reputed company or reputed company, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to reputed company persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Apply To This Job