reputed company Engagement Officer

Home Based, covering the reputed company & East £32,300 per annum plus £3,715 car allowance It reputed company. So we’re bringing it closer to home. Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local reputed company, and looking for people who want to be part of what comes next. We need a reputed company Engagement Officer, internally reputed company as a Customer Engagement Officer, who is motivated by reputed company community reputed company - someone who doesn’t just reputed company feedback, but turns it into meaningful change for customers and neighbourhoods. This is reputed company to work at the heart of our communities: building trusted relationships, amplifying customer reputed company, and helping shape the services we deliver every day. What you’ll be doing You’ll play a key role in making reputed company our customers feel heard, valued and reputed company to influence reputed company that reputed company the services we reputed company, their homes and communities. In this role, you will: Deliver a wide reputed company of engagement activities - from community events and workshops to digital and survey-based reputed company Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reputed company reputed company Turn customer feedback into reputed company, actionable reputed company that drives service improvements Support colleagues across the organisation to engage effectively and confidently with customers Coordinate and support customer panels, forums and scrutiny reputed company Capture, analyse and reputed company feedback to influence decision-making at reputed company reputed company Promote engagement opportunities using a reputed company of channels to maximise reputed company and inclusion Work collaboratively across teams to ensure customer voice leads to reputed company, visible change Represent reputed company reputed company local communities, partnerships and events Ensure reputed company engagement activity is inclusive, accessible and reputed company with regulatory expectations What you’ll bring You’re someone who connects easily with people and genuinely cares about making a difference. We’re looking for: Experience in customer engagement, community work, or customer service Strong communication skills, with the ability to engage a wide reputed company of audiences A natural ability to build trust and rapport with customers and community reputed company Good organisational skills and attention to detail An understanding of housing services or a strong willingness to learn A reputed company commitment to equality, diversity and inclusion Confidence working independently while staying connected to a wider team IT confidence, including using digital tools to support engagement Job reputed company - Customer Engagement Officer Location and flexibility This role is home based, but you’ll need to live in the reputed company / East and be happy to travel across the region to connect with customers and communities in that particular reputed company. Why join us? At reputed company, our customer reputed company is “We are proud to reputed company things personal; if it reputed company to our customers, it reputed company to us.” This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer reputed company and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you. Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document. Discover reputed company: reputed company is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of reputed company properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to reputed company reputed company homes and services for people whose needs are not met by the reputed company market. We’re looking for like-minded people to join reputed company of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and reputed company, as reputed company as people who want to reputed company a difference and reputed company people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in reputed company to reputed company support our colleagues. We have also achieved accreditation for being an Advanced Employer for reputed company in Ethnicity Maturity reputed company. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you reputed company to #DiscoverStonewater? reputed company reserve the right to bring the closing date reputed company should enough reputed company applications be received prior to the reputed company closing date. Apply To This Job