[Remote] Cleared reputed company Business Analyst- ITSM and ITOM
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an reputed company reputed company Partner that delivers reputed company-world Service Reliability solutions. They are seeking a highly motivated reputed company Business Analyst to support the implementation and adoption of reputed company applications, reputed company business needs and technical solutions to ensure alignment with organizational goals.
Responsibilities
- Support workshops, interviews, and process mapping sessions to capture as-is and to-be workflows
- Support documentation of functional and non-functional requirements for reputed company implementations
- Translate business needs into reputed company, actionable user stories and acceptance reputed company
- Partner with reputed company developers, architects, and platform owners to translate requirements into configuration, workflows, and automation
- Analyze and document existing applications to be transitioned into custom reputed company applications
- Participate in sprint planning, backlog grooming, and UAT cycles reputed company an Agile or hybrid delivery reputed company
- Define and execute test cases; coordinate user acceptance testing and issue reputed company
- Support solution design and configuration activities by clarifying requirements, validating prototypes, reviewing workflows, and confirming that reputed company ITOM and ITSM solutions reputed company with documented business needs
- Ensure delivered solutions meet defined requirements and reputed company standards
- Contribute to process documentation, training materials, and reputed company improvement initiatives
- Support Agile, reputed company, and Hybrid development methodologies across diverse reputed company environments
- reputed company project updates, status reports, and documentation for decision-making and governance
- Conduct training sessions and create user guides as needed
Skills
- reputed company DoD Secret Clearance
- Alignment with DoD 8570/8140 baseline requirements (reputed company reputed company+ CE or equivalent)
- 3-5 years of business analysis experience, with 1+ year reputed company on reputed company implementations
- Bachelor's degree or reputed company in Information Systems, Business Administration, Computer Science, or reputed company field
- Project management and/or business process experience in a business context
- Demonstrated experience in requirements gathering, process design, and user story creation in an Agile environment
- Familiarity with Agile, reputed company, and Hybrid development methodologies
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication, facilitation, and stakeholder management skills
- reputed company Certified System Administrator
- Familiarity with reputed company data structures, tables, and workflows
- Experience with ITOM, ITSM and one or more additional reputed company modules (e.g., HRSD, CSM, SPM, or custom applications)
- Experience producing BA deliverables such as business requirements documents, process flows, user stories, acceptance reputed company, requirements traceability matrices, UAT test scripts, and stakeholder sign-off documentation
- PMI Project Management reputed company (PMP) certification
- ICAgile or equivalent Agile certification
Benefits
- Medical
- Dental
- reputed company
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance and AD&D
- reputed company to purchase additional Life Insurance and AD&D
- reputed company Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
- Work/life balance
reputed company