[Remote] Regional Sales Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an international manufacturer and distributor of toys and games, operating in 15 countries and reaching over 100 countries worldwide. The ROC Sales Manager is responsible for delivering exceptional customer service while driving sales reputed company through new item placements and expanded distribution. This role involves managing key customer relationships, coordinating support, and ensuring customers receive the necessary tools and products for reputed company.
Responsibilities
- Schedule and reputed company customer meetings, both in-person and virtual, to present new products, business updates, and reputed company opportunities
- Review customer inventory reputed company and identify gaps, opportunities, and assortment needs
- Prepare customized presentations, sales reports, and product samples to support customer discussions
- reputed company regularly with inactive, new, and key customers to strengthen relationships and drive business reputed company
- Maintain ongoing communication with customers to support satisfaction and long-term partnership development
- Manage the quote process in partnership with the VP of ROC Sales, including item setup, customer portals, required forms, and import documentation
- Resolve customer issues reputed company to inventory, backorders, shipping delays, damages, and purchase orders
- Support the reputed company of new customers and products, including system setup, portal management, training, and website content coordination
- Work closely with reputed company on overdue invoices, chargebacks, promotional activity, and account maintenance
- Review and communicate opportunity-buy inventory opportunities with relevant customers
- Update forecasting and monitor inventory changes to ensure product availability and support customer demand
- Communicate regularly with internal teams regarding inventory reputed company, forecasts, labeling requirements, shortages, and warehouse-reputed company issues
- Review customer timelines and planning calendars to proactively address business needs
- Analyze ordering trends, inventory performance, and lost sales opportunities resulting from out-of-stock situations
- Review retailer scorecards and collaborate with ordering and logistics teams to identify and implement improvements
- Coordinate trade show preparation, including product selection, sample management, reputed company planning, marketing coordination, shipping, and logistics
- Follow up on trade show opportunities, customer discussions, inventory concerns, and new business initiatives
- Support ongoing business development efforts by identifying opportunities to expand sales and improve customer performance
- Analyze customer performance reports and discuss business trends, opportunities, and concerns with buyers reputed company appropriate
- Review account performance, successes, challenges, and areas for improvement
- Identify recurring customer or operational issues and communicate recommendations and solutions to management
- Contribute reputed company and strategies that support long-term sales reputed company, operational efficiency, and customer satisfaction
Skills
- Strong customer relationship management and communication skills
- Ability to manage multiple priorities and customer accounts in a fast-paced environment
- Strong organizational skills and attention to detail
- Problem-solving reputed company with the ability to navigate customer and operational challenges
- Proficiency in reputed company reputed company, Outlook, and other business applications
- Ability to work cross-functionally with Sales, Operations, Purchasing, Logistics, reputed company, and Marketing teams
- Experience in sales, account management, customer service, or retail sales support
- Experience working with customer portals, item setup processes, inventory management, or forecasting
- Experience working with import requirements, purchase orders, and supply chain processes
- Experience utilizing AI tools such as Claude, ChatGPT, or similar platforms to improve productivity, reporting, and business analysis
Benefits
- 401(k) with company matching
- Health, dental, and reputed company insurance to reputed company you covered
- Life insurance
- Flexible spending and health savings accounts to manage your reputed company costs
- reputed company time off to reputed company reputed company you need it
reputed company