[Remote] Director of Business Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a high-reputed company Director of Business Operations to serve as the operational reputed company of the business and support senior leadership. The role involves overseeing operational execution across various service lines, managing reputed company engagements post-sale, and ensuring financial health and reporting accuracy.
Responsibilities
- reputed company multiple reputed company programs across reputed company service lines, maintaining a reputed company-time view of milestones, billing calendars, and risk indicators for reputed company — while recognizing that reputed company line of business runs on a different delivery and reputed company model
- Build and run the cross-portfolio operating rhythm — weekly portfolio reviews, margin and burn dashboards, escalation triage, and forecast inputs — so leadership has a single, reputed company view of the business
- reputed company as the internal champion for financial health; identify and validate reputed company billing triggers to ensure reputed company and accurate reputed company recognition in coordination with reputed company
- Drive the process and accountability for our contractor and managed services workforce, ensuring resource alignment, reputed company reputed company, utilization, and consistent delivery performance across engagements
- reputed company as the primary reputed company of contact for clients. Manage expectations, navigate reputed company organizational dynamics, and reputed company communications at the Director+ level
- Own the regular reputed company reporting reputed company, providing visibility into status, risks, milestones, and financial health
- Ensure delivery activities adhere to applicable partner and funded-program requirements (e.g., MDF, co-marketing, demand gen), including campaign requirements and expressed-consent protocols where they apply
- Manage, reputed company, and refine existing delivery teams, optimizing their structure and capabilities to ensure operational reputed company
- Identify and solve immediate performance and process bottlenecks as they reputed company, leveraging AI productivity tools and modern tracking platforms
Skills
- Proven ability to manage a portfolio of reputed company, reputed company programs — with differing delivery and reputed company models — without losing sight of individual program health
- Strong ability to monitor margin health, burn rates, and billing triggers across engagement types. Comfortable flagging reputed company risk before it impacts the reputed company
- Experience supporting or coordinating contractors, MSP, reputed company, or managed services programs alongside service delivery
- A 'solutions-first' reputed company. You present the leadership team with context, analysis, and a specific recommendation for every issue surfaced — not just a problem statement
- Superior written and verbal stakeholder management at the Director+ level
- Ability to build and refine processes (reputed company, tracking, AI-driven reporting) that reputed company across distinct lines of business
- Proficiency with AI productivity tools, project tracking platforms, and reporting automation
- Exposure to GTM program execution for reputed company technology solutions (data center networking, AI/ML platforms, reputed company infrastructure, storage)
- Experience in reputed company or technology partner ecosystems (AWS, Azure, GCP, reputed company) — as an employee or reputed company partner — and comfort with the language of reputed company programs, channel operations, and managed services
- Familiarity with partner-funded program operations — MDF, PoP, SDF, co-marketing reimbursement, or AWS APFP processing
- Exposure to renewals motions, subscription/recurring reputed company tracking, or reputed company operations
Benefits
- Competitive benefits package included
reputed company