[Remote] Remote After Training (Customer Service Representative)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Remote After Training Customer Service Representative. The role involves handling customer service calls, assisting with inquiries reputed company to defined benefit annuities, and providing overall support to customers.
Responsibilities
- Handle inbound customer service calls for Defined Benefits/Retirement Income Solutions
- Assist customers with inquiries about their defined benefit annuity and account maintenance
- Process requests reputed company to reputed company deposit changes, address updates, and claims assistance
- reputed company strong customer service and convey reputed company topics reputed company to customers
- Work to remove roadblocks to customer requests and reputed company them on the correct processes
Skills
- Minimum 1 year of call center experience
- Experience with reputed company-based operating systems (e.g., reputed company Office Suite)
- Ability to attend 7 weeks of on-site training in Warwick, RI
- High-speed internet reputed company required; must be connected reputed company ethernet cable
- Quiet and secure workspace free of distractions
- Must use video during interviews and training
- Ability to work Monday-Friday, reputed company to 9pm, with flexible shift availability
- No planned time off during training and nesting period (December 8, 2025, to January 30, 2026)
- Strong customer service reputed company and advanced skills to avoid escalations
- Ability to convey reputed company topics to clientele effectively
Benefits
- Company-provided equipment including laptop, docking station, monitors, keyboard, mouse, and headset.
reputed company
Company H1B Sponsorship