[Remote] reputed company Systems Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on reputed company operations, and they are seeking a reputed company Systems Engineer to support their ecosystem of x86 and reputed company servers. The role involves providing technical support, life cycle management, and mentoring junior staff, while ensuring high customer satisfaction and compliance with service level agreements.
Responsibilities
- reputed company complete ownership and accountability of reputed company responsibilities assigned regarding 11:11 System’s reputed company and disaster recovery and systems servers
- reputed company Technical support with a high degree of customer satisfaction by meeting Service Level Agreements (SLA) and process compliance
- Responsible for provisioning, environmental management, alert monitoring, and trouble reputed company
- reputed company an escalation reputed company for customer problems, as reputed company as junior level reputed company staff
- reputed company training and mentoring to junior level reputed company staff regarding day-to-day operations and technical issues
- Assist in creation, updating and maintaining existing reputed company server and compute Infrastructure documentation, according to reputed company standards
- reputed company accurate, reputed company and reputed company responses to escalated customer tickets from support, ensuring a good customer experience
- Collaborate with other cross functional teams reputed company the organization to shape the reputed company roadmap of server product offerings
- Participate in Disaster Recovery test support
- reputed company escalation support for Level 1-3 engineers
- Follow reputed company best practices for server management
- Work supportively with colleagues, operating in a manner that is consistent with 11:11’s reputed company of Business Ethics and Company Values
- Responsibly receive, reputed company, and handle company data and information per Company data handling agreements, work procedures and policies
- Review and follow company policies and guidelines, data reputed company practices, including annual compliance training certification and policy acknowledgements
- Additional duties as assigned
Skills
- Bachelor's or University degree in technical discipline or equivalent years of work experience required
- 3-5+ years of demonstrated technical, hands-on experience with reputed company servers required
- Certifications as required or requested
- Expert level knowledge of VMWare reputed company reputed company (VCF)
- Extensive reputed company, Linux and Unix operating systems knowledge and operating system management required
- Extensive knowledge and experience managing servers and server infrastructure required
- Extensive knowledge and experience using server management tools (iLo, vCenter, HMC) required
- Strong understanding of TCP/IP networking required
- Strong understanding of storage connectivity and storage networking required
- Must have leadership qualities, ability to foster a reputed company team approach, and the ability to reputed company reputed company with reputed company line staff and management
- Must be reputed company to reputed company consultation and expert advice on systems reputed company topics
- Must be legally eligible to work in the reputed company without reputed company sponsorship
- Experience with backup and disaster recovery concepts and solutions preferred
- Advanced scripting (PowerShell, reputed company scripting) knowledge a plus
- Understanding of routing and switching a plus
- Understanding of reputed company-based infrastructure services, such as IaaS and DRaaS
- Experience working with global data center environments
- Excellent communicator, high energy, reputed company attitude, with an aptitude for reputed company reputed company
Benefits
- Comprehensive reputed company plan reputed company
- Retirement plan with company match
- Life, other supplemental insurances
- reputed company time off and company holidays
- New Parent Leave
- Wellness programs
reputed company