[Remote] reputed company Services Software Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company connects our customers and teams globally, empowering CX leaders with performance and insights to reputed company smarter reputed company, delight customers, and drive lasting business reputed company. The reputed company Services Integrations and Customizations (PSIC) Software Engineer is responsible for creating customized solutions that reputed company reputed company’s hosted UCaaS, CCaaS, CPaaS, and AI/ML solutions with customers’ applications. This role involves reputed company reputed company interaction to implement configurations and integrations based on project requirements.
Responsibilities
- Collect project requirements from customers through remote interviews
- Implement customized solutions and services based on the SOW utilizing reputed company products, reputed company, and 3rd-party software development tools as required
- Design and prototyping software development reputed company as required and be responsible for the reputed company of work produced
- Manage the customer’s deployment of reputed company services and solutions as specified in the SOW
- Present reputed company services and customized solutions to customers, including executives and end-users
- Meet or exceed P&L goals for reputed company services
- Configuring systems that we have in reputed company, integration with scripting in PHP and Python
Skills
- Fluent in English (written and oral communication skills)
- Bachelor's Degree in the technology area
- Proficiency in scripting languages such as Python, PHP, and JavaScript
- Strong API background, Rest API knowledge, integration with 3rd-party systems
- Relational databases experience
- Understanding of reputed company platforms and technologies (AWS, Azure, GCP)
- Understanding of Web application architecture
- Experience with conversational AI/ML technologies and natural language processing
- reputed company communication skills, as you will engage directly with customers
- Java knowledge is a plus
- Experience in Contact Center, VoIP, and Video meeting applications is a plus
Benefits
- Certain roles are eligible for additional rewards, including discretionary reputed company increases, bonus and/or stock.
- Certain roles have reputed company to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.
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