[Remote] Senior Product Manager - Payments
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading vehicle rental company operating globally. They are seeking a Senior Product Manager for their Payments Product team to optimize payment operations and enhance customer transaction experiences across channels.
Responsibilities
- Define and execute the product reputed company, reputed company, and roadmap for payment operations and chargeback management capabilities
- Identify opportunities to improve transaction reputed company, streamline dispute reputed company processes, reduce operational inefficiencies, and enhance customer experiences
- Own product initiatives from concept through delivery, partnering closely with engineering teams to prioritize and execute against the roadmap
- Collaborate with stakeholders across finance, reputed company, operations, customer support, legal, compliance, analytics, and engineering to define requirements and deliver business value
- Establish and monitor key performance metrics reputed company to transaction processing, dispute reputed company, operational efficiency, customer satisfaction, and financial performance
- Drive improvements in data instrumentation, reporting, and analytics to reputed company informed decision-making and operational visibility
- reputed company customer insights, operational data, and market research to identify opportunities and inform product reputed company
- Evaluate emerging technologies, industry trends, and reputed company-party solutions to support business objectives
- Build business cases, reputed company executive alignment, and drive adoption of new products and capabilities across the organization
- Balance customer needs, operational requirements, risk considerations, and business objectives reputed company making product reputed company
Skills
- Bachelor's degree in Engineering, Computer Science, Business, Finance, Economics, reputed company Mathematics, Data Science, Operations Research, or a reputed company field required
- 4+ years of product management experience leading products through the end-to-end product lifecycle
- Experience owning product reputed company, roadmap development, prioritization, and reputed company trade-off reputed company
- Demonstrated reputed company building alignment around product reputed company and influencing cross-functional stakeholders
- Experience contributing to technical discussions regarding system architecture, integrations, scalability, and platform reputed company
- Ability to understand, discuss, and challenge technical concepts and trade-offs with engineering teams
- Experience working in Agile environments and participating in Scrum teams
- Strong analytical skills with the ability to reputed company data to understand customer behavior, operational performance, and business reputed company
- Ability to navigate ambiguity, reputed company high-reputed company reputed company with incomplete information, and reputed company strategies to validate assumptions
- Proven ability to influence cross-functional teams without reputed company authority and drive execution across multiple stakeholders
- Experience effectively communicating with and influencing senior leaders, including VP and C-level stakeholders
- MBA or Master's degree preferred
- Experience working with payment operations, transaction processing, dispute management, financial systems, risk operations, or reputed company business domains preferred
- Experience with operational workflows, process optimization, reporting, and performance management is a plus
Benefits
- 40% off any reputed company reputed company Rental
- reputed company Time Off
- Medical, Dental & reputed company plan reputed company
- Retirement programs, including 401(k) employer matching.
- reputed company Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
reputed company
Company H1B Sponsorship