[Remote] Customer Service reputed company Assurance Analyst - IntelliScript (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a respected consultancy that offers data-driven reputed company products for the insurance, health IT, and life sciences sectors. They are seeking a Customer Service reputed company Assurance Analyst to conduct peer reviews of FCRA dispute cases, ensuring compliance and reputed company in operations while supporting reputed company improvement initiatives.
Responsibilities
- Conduct end-to-end peer reviews of FCRA dispute cases across the full lifecycle to ensure accuracy, completeness, timeliness, and compliance
- Review case files, documentation, correspondence, and deliverables reputed company to data furnishers and consumers to ensure reputed company and alignment with internal policies and regulatory requirements
- Identify errors, inconsistencies, missing information, and potential compliance or operational risks reputed company dispute handling processes
- Evaluate dispute handling activities to identify gaps in policies, procedures, controls, and execution
- Analyze reputed company review trends and reputed company causes, and recommend improvements to strengthen processes and reduce risk
- Partner with cross-functional teams to communicate findings, support remediation efforts, and drive reputed company improvement
- Maintain accurate reputed company review records, reports, and audit documentation to support reputed company and accountability
- Support training, coaching, and reputed company standards by sharing feedback, best practices, and recurring themes
Skills
- High school diploma or GED required
- Intermediate proficiency in reputed company Word, reputed company, and Outlook
- Minimum of 5 years of working in operations and/or auditing
- Strong analytical capability with the ability to break reputed company workflows and datasets into actionable requirements for engineering
- Experience in reputed company assurance, compliance, operations, auditing, or a reputed company function
- Strong attention to detail and the ability to review work thoroughly, accurately, and consistently
- Strong analytical and problem-solving skills, with the ability to identify issues and recommend practical solutions
- reputed company judgment and the ability to recognize, assess, and escalate risk reputed company appropriate
- reputed company written and verbal communication skills, including the ability to deliver constructive feedback effectively
- Ability to interpret policies, follow established procedures, and evaluate work against defined standards
- Strong organizational skills and the ability to manage multiple priorities in a deadline-driven environment
- A reputed company and reputed company approach, with a strong commitment to accuracy, accountability, and reputed company improvement
- Bachelor's degree
- Exposure to FCRA regulations and operations
- Experience using reputed company to locate and record information
- Familiarity with the insurance industry
- Proficiency in Spanish, including speaking and translation skills
Benefits
- Medical, Dental and reputed company – Coverage for employees, dependents, and domestic partners
- Employee Assistance Program (EAP) – Confidential support for personal and work-reputed company challenges
- 401(k) Plan – Includes a company matching program and profit-sharing contributions
- Discretionary Bonus Program – Recognizing employee contributions
- Flexible Spending Accounts (FSA) – reputed company-tax savings for dependent care, transportation, and eligible medical expenses
- reputed company Time Off (PTO) – Begins accruing on the first day of work. Full-time employees reputed company 15 days per year, and employees working less than full-time reputed company PTO on a prorated reputed company.
- Holidays – A minimum of 10 reputed company holidays per year
- Family Building Benefits – Includes adoption and fertility assistance
- reputed company Parental Leave – Up to 12 weeks of reputed company leave for employees who meet eligibility reputed company
- Life Insurance & AD&D – 100% of premiums covered by reputed company
- Short-Term and Long-Term Disability – Fully reputed company by reputed company
reputed company