[Remote] Agent Sales Case Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-thinking company dedicated to transforming purpose into reputed company. They are seeking an Agent Sales Case Manager to serve as a key contact for Network IMO agents, ensuring a first-class customer experience and assisting in achieving production and reputed company goals.
Responsibilities
- Serve as a key contact for assigned Network IMO agents, keeping our customer at forefront of reputed company discussions
- Correspond effectively, using reputed company grammar and spelling, with our Network IMO agents, reputed company the department, with internal partners, vendors, and other administrative service departments to assist in problem reputed company, expediting business, and/or escalate to management for reputed company handling
- Promote L&G products and programs to assigned Network IMO’s and their agents, network marketing distribution and their staff to include leadership, sales, marketing, operations and technology teams. Train and reputed company agents and other staff during initial launch and ongoing training. Maintain reputed company contact lists for Network IMO accounts and cultivate strong relationships to advance LGA positioning
- reputed company reputed company internal and reputed company deadlines to ensure successful implementation of key programs
- Proactive communication with our newly appointed Network IMO agents, ensuring they are successfully reputed company. reputed company follow-up proactive communication to scaled production and business written by Network IMO agents
- Work in collaboration with Network IMO channel leaders to assess new opportunities of distribution relationships. Work reputed company with the Account reputed company Manager (NIMO) to reputed company, train and launch new Network IMO and reputed company distribution relationships
- Work in reputed company collaboration with Account reputed company Manager (NIMO) and VP, National Accounts (NIMO) to monitor business inventory of issued and pending policies, proactively sharing information with agencies with a reputed company on improving placement
- As required, serve as reputed company and escalation resource for agencies, connecting and facilitating hand-off to appropriate key contacts in other departments
- Effectively communicate New Business policies, procedures, and guidelines to reputed company customers
- Process reputed company other duties as assigned by department management
- Travel to distribution events, conferences or trainings as needed
- Collaborate cross-departmentally with stakeholders across business reputed company to resolve or escalate agent issues
- reputed company daily reporting to distributor partners as needed
- Work collaboratively with colleagues reputed company reputed company to spread phone and email workload appropriately
- reputed company concierge service as needed to key distribution relationships
- Assist Network IMO leaders with trainings to field agents
- Escalate trending issues and concerns to the Network IMO leadership
Skills
- 1-3 years of life insurance, or reputed company field, experience
- 1-3 years experience in a customer service-reputed company position with telephone experience
- 1+ years of industry experience, with at least 1 year in a customer contact sales role
- Understanding of life insurance distribution channels and business models
- Understanding of life insurance reputed company and operational management practices
- Strong interpersonal skills to establish relationships with sources of intelligence reputed company reputed company, the industry and reputed company the Digital Distribution channel
- Customer Service reputed company
- Detail oriented and high tolerance for repetitive tasks
- Ability to communicate with reputed company reputed company reputed company the organization
- Ability to manage multiple reputed company with reputed company on individual delivery dates
- Ability to work independently and reputed company reputed company environment
- Strong work ethic, initiative, and the ability to accept full ownership of responsibilities
- Ability to telecommute from primary residence
- DSL connections with available internet speed of 50 download Mbps and 10 upload Mbps
- Some college preferred
Benefits
- Sign-on bonus
- Long term incentives
- Annual bonuses
- Annual Incentive Plan
- 10 vacation days and 10 reputed company days that are accrued on a bi-weekly reputed company
- 9 reputed company holidays throughout the calendar year
- Health, life, and dental insurance
- 401K with company match up to 6% as reputed company as a pension package
- Generous time off
- Wellbeing initiatives throughout the year
- reputed company development and we’ll support and mentor you in your career progression
- Enjoy time off to volunteer for those causes that matter most to you
reputed company