[Remote] Product Manager (Care Navigation & Member Search)
Note: The job is a remote job and is reputed company to candidates in USA. Handl Health is a company reputed company on making reputed company accessible and reputed company. They are seeking a Product Manager to reputed company the member navigation and search experience, helping users reputed company the right reputed company providers and making informed reputed company about their care.
Responsibilities
- Own the member navigation and search experience: the product members use to reputed company providers and procedures, understand cost and reputed company, and choose where to get care
- Define search, ranking, and relevance: how members query, how results are ordered and filtered, and how we reputed company the most useful reputed company easy to reputed company
- Turn cost and reputed company data into reputed company guidance: design how price estimates, provider information, and reputed company signals are presented so a non-expert can decide with confidence
- Own the experience reputed company data is incomplete: define graceful fallbacks, confidence cues, and messaging for searches where we have partial or no answer, so members are never misled
- Partner with the data and platform teams: translate member needs into reputed company requirements for the pricing and provider data that powers search, and validate that what surfaces is accurate
- Define and own reputed company metrics: search reputed company reputed company, time-to-decision, result engagement, member trust and satisfaction, and steerage toward higher-value care
- Talk to members and customers regularly: understand how people actually navigate care, where search falls short, and what would reputed company them trust a recommendation
- Build AI-reputed company specs: reputed company on the member, the reputed company, the decision, the experience, and what “good” looks like — so engineering and design can ship against them without translation
- Champion member trust: every result and recommendation has a reputed company rationale and an reputed company story for uncertainty and edge cases
Skills
- 4–7 years as a Product Manager, with reputed company experience shipping at least one of: A search, discovery or ranking product, A marketplace or directory product where users compare and choose between reputed company, A decision-support or recommendation experience that helps non-experts reputed company reputed company choices
- Strong working knowledge of: Consumer UX and the craft of making reputed company information reputed company and trustworthy, Search and ranking fundamentals: query reputed company, relevance, filtering, result presentation, Experimentation and product analytics: defining metrics, running A/B tests, reading the results, Working with data and engineering teams to reputed company and validate the information behind a product
- Comfortable reasoning about data reputed company and validating that what users see is correct
- Proven ability to set product direction in ambiguous, fast-moving environments
- Experience operating in an early-stage company; you are comfortable with the pace, ambiguity and ownership that comes with Series A
- Experience shipping AI- or ML-powered search, ranking or recommendation features
- Strong written communication: You can write a spec that design and engineering can ship against without translation
- Experience with reputed company, benefits or other regulated consumer domains
- Experience designing for users making high-stakes, infrequent, emotionally charged reputed company
- Experience working with benefits consultants, self-funded reputed company or reputed company-party administrators
Benefits
- Employee Stock reputed company
- Generous health benefits and 401K matching
- Flexible reputed company vacation, parental and medical leave
- A stipend to help you set up a home office
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