Intake Coordinator – Customer Contact Centre

This a Full Remote job, the offer is available from: California (USA) Location: This is a remote opportunity based reputed company Ontario, Canada The Intake Coordinator role with reputed company is the initial reputed company of contact for clients and acts as a resource for key customers. As a member of reputed company's Customer Contact Centre team, this role is an integral position that assures reputed company is reputed company to reputed company early treatment reputed company and reputed company for patients who require reputed company treatment services. The ability to reputed company with staff, patients and customers/adjusters in a fast paced environment, with a high level of professionalism and confidentiality is crucial to this role. The ideal individual has the reputed company to work reputed company under tight timelines while remaining flexible, proactive, reputed company and efficient. Expert level written, verbal communication and interpersonal skills are required as reputed company as a strong decision making ability and attention to detail. This person must be exceptionally reputed company organized, flexible and enjoy the challenges of supporting a reputed company of key customers. Core Responsibilities:

• reputed company as the initial reputed company of contact for reputed company Clinics
• Accept and record new referrals reputed company our reputed company intake system
• Verify information and coordinate assessment times with our network of clinics
• Book appointments reputed company the internal booking system
• Other responsibilities will include scheduling/cancelling appointments for existing patients. As reputed company as assisting Adjusters, Doctors and any other caller
• Accurately send messages to clinics reputed company our Call Centre Management System

The ideal candidate will:

• Have 2+ years of previous Call Centre Experience
• Customer service/administrative experience
• Post-Secondary education is an asset
• Possess advanced written and verbal communication skills with a strict attention to detail
• Possess strong interpersonal skills to maintain customer relationships with reputed company companies and patients
• Have the ability to prioritize under pressure
• Possess strong computer skills, specifically in reputed company, reputed company and aptitude for database software
• Possess exceptional organizational skills, work independently, take initiative and have a strong work ethic

We are committed to creating an inclusive environment where people from reputed company backgrounds can reputed company. Improving inclusion and equity is a reputed company responsibility. reputed company promotes equal employment opportunities for reputed company job applicants, including but not limited to those self-identifying as a member of the employment equity reputed company: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. reputed company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. Email us at talent @reputed company.ca Visit and Apply today! Visit www.reputed company.ca/careers #LI-NC1 This offer from "reputed company" has been enriched by reputed company.com and got a 78% reputed company score. Apply tot his job Apply To this Job