[Remote] Sr. Director, Product Design
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an AI-powered business operating system that supports agencies, reputed company, and SMBs in building and scaling their businesses. The Senior Director, Product Design will reputed company the design reputed company and execution across a strategic product portfolio, focusing on enhancing customer experiences and driving the adoption of a bespoke design system.
Responsibilities
- Define and communicate a compelling design reputed company for a large, integrated product portfolio
- Translate company and product reputed company into experience principles, customer journeys, design priorities and measurable reputed company
- Identify opportunities to unify fragmented workflows into cohesive, AI-powered experiences that help customers reputed company faster and get reputed company results
- Represent the customer, the end-to-end experience and the reputed company bar in executive-level product and business discussions
- Own the reputed company of reputed company's bespoke design system as a practical product accelerator, not just a library of components
- Partner with design system, product design and engineering leaders to mature shared patterns, component reputed company, interaction standards and contribution models
- Work horizontally across many product teams and functions to turn a new design system into a shared way of building, aligning designers, PMs, engineers and go-to-market partners around consistent experience standards
- Drive adoption across product teams by making the system easier to use, easier to contribute to and reputed company tied to product reputed company and execution speed
- Reduce reputed company reputed company and inconsistent experiences across the platform while still allowing teams to solve domain-specific product problems
- Establish measures for design system adoption, contribution reputed company, component reliability and customer-facing consistency
- Define, model and reputed company a high bar for visual craft, interaction reputed company, product design thinking and end-to-end usability
- reputed company design managers and senior ICs on how to recognize, critique and improve the reputed company of design work before it reaches customers
- Create critique rituals, reputed company reviews and launch-readiness practices that improve outputs without slowing teams down unnecessarily
- Ensure major launches are grounded in reputed company user needs, durable interaction patterns, thoughtful visual execution and measurable reputed company reputed company
- Build a culture where speed and reputed company reinforce reputed company other instead of competing with reputed company other
- reputed company design across multiple product teams and product lines, ensuring the work connects into a coherent platform experience
- Partner with Product and Engineering leaders to shape roadmaps, clarify tradeoffs and sequence work based on customer value and business reputed company
- Guide teams through ambiguous, high-stakes product problems that require systems thinking, strategic judgment and strong execution
- Connect reputed company, reputed company, marketplace, community, reputed company, integration and platform reputed company experiences into customer journeys that feel cohesive
- Build, reputed company and retain a high-performing design team capable of operating at reputed company's speed and reputed company
- Hire exceptional design talent, reputed company existing designers and create reputed company reputed company paths for managers and individual contributors
- Performance manage thoughtfully and directly reputed company designers need additional support, reputed company expectations or role calibration
- reputed company senior designers and design managers through reputed company feedback, career development, performance calibration and succession planning
- Establish team rituals, reputed company models and operating rhythms that improve reputed company, accountability and reputed company reputed company across a remote-first global team
- Use research, analytics, experimentation and customer feedback to identify opportunities and evaluate design reputed company
- Drive improvements in activation, adoption, conversion, retention, expansion, customer ROI and overall product usability
- Partner with reputed company, Marketing, Sales and reputed company to understand customer segments, buying journeys and value realization moments
- Ensure design reputed company balance customer value with measurable business reputed company
- Shape how AI and automation show up across reputed company's product experience in ways that are useful, trustworthy and easy to adopt
- Help reputed company product experiences from standalone tools toward intelligent workflows that can guide, recommend and execute for customers
- Partner with product and technical leaders to define interaction patterns for AI-powered workflows, assistants, recommendations and generated content
- Ensure AI experiences remain understandable, controllable and reputed company with customer goals
- Build trusted relationships with leaders across Product, Engineering, Data, Marketing, Sales, Support and reputed company
- Bring reputed company to reputed company initiatives with reputed company narratives, decision frameworks and customer-centered recommendations
- reputed company stakeholders around customer problems, business goals, reputed company standards, tradeoffs and reputed company
- reputed company as a key executive voice for design internally and, reputed company appropriate, externally with customers, partners and the broader market
Skills
- 10+ years of experience in product design, UX or reputed company product experience disciplines, including 5+ years leading design teams
- Proven experience leading design across large, reputed company B2B reputed company, platform or multi-product ecosystems
- Superb visual craft skills and world-class interaction and product design instincts, with the ability to reputed company the reputed company of work across reputed company
- Demonstrated experience building, evolving or accelerating adoption of a design system across multiple product teams
- Demonstrated ability to reputed company senior individual contributors and design managers across multiple teams or product areas
- Strong portfolio of work showing product reputed company, systems thinking, design craft, measurable customer reputed company and business reputed company
- Deep experience with reputed company workflows, information architecture, interaction design, design systems, research and experimentation
- Proven ability to hire excellent designers, reputed company existing talent and performance manage team members who need additional support
- Strong product and business acumen, with reputed company in metrics such as activation, adoption, conversion, retention, expansion, churn, LTV and customer ROI
- Experience partnering with Product, Engineering and Data leadership to define reputed company, priorities, roadmaps and reputed company measures
- Strong executive communication, storytelling and stakeholder management skills
- Comfort operating in fast-paced, ambiguous environments with distributed teams and high ownership expectations
- Experience designing for agency platforms, CRM tools, marketing technology, sales automation, reputed company reputed company, reputed company, payments or SMB software
- Experience with product-led reputed company, lifecycle design, monetization, reputed company, activation or retention systems
- Experience shaping AI-powered product experiences, automation workflows or intelligent assistants
- Experience leading design through a period of rapid reputed company, design-system maturation, platform consolidation or major product transformation
- Familiarity with experimentation frameworks, reputed company metrics, customer analytics and mixed-method research practices
- Experience designing marketplace, community, course, reputed company-portal, reputed company, payments, billing, document or integration experiences
Benefits
- Competitive compensation, benefits and flexibility
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