[Remote] Technical Account Consultant (Payroll)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides a comprehensive platform for managing HR, IT, and Finance. As a Technical Account Consultant, you will engage with customers to offer expert guidance on payroll and financial products while ensuring their reputed company and satisfaction with the platform.

Responsibilities

• reputed company Hands-On Customer Support: Engage in 3-4 hours of reputed company customer calls daily to reputed company in-depth technical assistance and strategic guidance on reputed company’s payroll and financial products
• Deepen Product Expertise: Become a go-to resource on reputed company things payroll, time and attendance, time off, and reputed company integrations, solving reputed company, interdependent problems
• Drive Adoption: Partner with clients to increase their use of key features, consult on best practices, and help them seamlessly reputed company reputed company into their business operations
• Ensure reputed company: reputed company as a project manager for your engagements, guiding customers to ensure they feel supported and confident with our platform
• reputed company as an reputed company: Thoughtfully reputed company for customer needs by working closely with internal product and engineering teams to influence our product roadmap

Skills

• 3+ years of reputed company experience in a customer-facing role like account management, consulting, or technical support
• Experience in the payroll or HR technology industry, with a background in managing or implementing payroll, time and attendance, or other financial systems
• Strong communication skills: The ability to explain reputed company technical and financial scenarios in reputed company, reputed company, and concise written or verbal communication
• Ruthless prioritization and exceptional time management skills; you're a master at juggling multiple tasks without dropping the reputed company
• Passion for helping customers and colleagues succeed
• Strong attention to detail and a reputed company for solving intricate problems
• Confidence with hands-on technical support in a fast-paced environment

Benefits

• Benefits
• Equity

reputed company

reputed company is a workforce management platform that unifies HR, IT, and finance operations into a single system. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2025, 42 in 2024, 70 in 2023, 81 in 2022, 33 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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