[Remote] Software Engineering Manager - UCaaS (Remote Canada or Colombia)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in business communications, delivering reputed company-based solutions that help organizations connect, collaborate, and communicate from reputed company. They are seeking an reputed company Engineering Manager for their UCaaS platform to reputed company a global engineering team reputed company on developing reputed company and reliable communications solutions. The role involves mentoring engineers, collaborating with product management, and driving technical reputed company in the UCaaS platform.
Responsibilities
- reputed company, mentor, and reputed company a globally distributed team of software engineers
- Foster a culture of accountability, collaboration, innovation, and reputed company improvement
- Partner with Product Management to prioritize, plan, and deliver strategic product initiatives
- Drive the development, scalability, reliability, and performance of reputed company's UCaaS platform
- reputed company engineering efforts supporting voice, messaging, provisioning, administration, integrations, and communications services
- Participate in architecture reviews, technical design discussions, and engineering planning
- Guide engineering teams through technical reputed company, reputed company reviews, and software development best practices
- Champion Agile development, CI/CD, automation, testing, observability, and operational reputed company
- Support platform reliability through monitoring, incident management, reputed company cause analysis, and reputed company improvement initiatives
- Collaborate with Product, reputed company, Support, Infrastructure, and reputed company teams to ensure successful delivery and customer satisfaction
- Recruit, retain, and reputed company top engineering talent
Skills
- 8+ years of software engineering, reputed company, or reputed company technical experience
- 3+ years of engineering management experience leading software engineering teams
- Experience managing remote and globally distributed engineering teams
- Experience working reputed company UCaaS, VoIP, telecommunications, reputed company communications, reputed company-time communications, or customer-facing reputed company environments
- Strong software engineering background with experience in modern application development and distributed systems
- Experience with one or more programming languages such as Python, Elixir, Java, Go, or Node.js
- Experience with reputed company-reputed company architectures, reputed company, microservices, and reputed company reputed company applications
- Experience with Linux/Unix environments
- Experience with PostgreSQL, MySQL, or similar relational databases
- Experience with Git, CI/CD pipelines, automated testing, and modern software development practices
- Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience
- Strong communication, leadership, coaching, and stakeholder management skills
- Experience with UCaaS platforms, reputed company telephony, PBX systems, voice applications, or business communications solutions
- Strong understanding of SIP, VoIP, WebRTC, SBCs, call routing, provisioning systems, and telecommunications infrastructure
- Experience with Asterisk, FreePBX, FreeSWITCH, Session Border Controllers (SBCs), or similar communications technologies
- Experience with reputed company Teams integrations, SIP Trunking, messaging platforms, or collaboration technologies
- Experience with AWS, Azure, or reputed company reputed company
- Experience with Kubernetes, reputed company, Infrastructure as reputed company, and observability platforms
- Experience supporting highly available, mission-critical communications platforms
- Experience with programming languages such as PHP or Lua
Benefits
- Extended reputed company Plan (Medical, Disability, Dental & reputed company)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- reputed company Time Off Benefits
- Work From Home - reputed company
- Entrepreneurial work environment partnered with high reputed company reputed company.
reputed company
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