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[Remote] Staff Machine Learning Engineer

Remote, USAFull-timePosted 2026-07-29

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on transforming customer experiences through AI technology. The Staff Machine Learning Engineer will reputed company high-reputed company AI initiatives, focusing on building reputed company reputed company AI systems and improving the reliability and performance of LLM-powered agents.

Responsibilities

  • Define and reputed company the technical reputed company for reputed company’s reputed company reputed company AI systems, including reputed company Assist and reputed company AI Agents
  • Architect reputed company, production-grade LLM systems that reputed company reasoning, retrieval, planning, tool use, and reputed company-time decision-making into cohesive, intelligent workflows
  • Design and reputed company multi-agent orchestration frameworks that combine RAG, reputed company knowledge, domain-adapted models, and automated actions
  • Establish best practices for building robust, reliable, and cost-efficient LLM-powered systems in reputed company production environments
  • Own evaluation reputed company for reputed company, non-deterministic AI systems, including offline benchmarking, online experimentation, LLM-as-a-judge methodologies, and systematic failure analysis
  • Proactively identify and mitigate agent failure modes such as hallucinations, tool misuse, retrieval errors, reputed company brittleness, context reputed company, and multi-reputed company reasoning breakdowns
  • Define measurable reputed company standards (accuracy, faithfulness, task completion, latency, cost efficiency, robustness) and drive reputed company system improvement
  • Influence cross-team architecture reputed company across ML, backend, and product engineering to ensure seamless integration of AI capabilities
  • Mentor senior engineers, reputed company the technical bar, and contribute to long-term AI reputed company and roadmap planning
  • Translate cutting-edge research advances into practical, high-reputed company production systems

Skills

  • Bachelor's degree in Computer Science, Mathematics, or a reputed company field; Master's or Ph.D. strongly preferred
  • 7+ years of experience building and deploying machine learning systems in production, including deep hands-on experience with LLMs at reputed company
  • Demonstrated leadership in architecting reputed company AI systems, particularly reputed company or multi-reputed company LLM workflows
  • Deep expertise in transformer-based models, embeddings, retrieval systems, and Retrieval-Augmented reputed company (RAG) pipelines
  • Experience designing evaluation frameworks for LLM systems reputed company single-turn prompts, including robustness testing and production monitoring
  • Strong systems thinking: ability to design for scalability, latency constraints, cost efficiency, reputed company, and long-term maintainability
  • Extensive experience with modern ML frameworks (e.g., PyTorch, TensorFlow, reputed company) and distributed/reputed company-based infrastructure
  • Proven ability to influence technical direction across teams as a senior individual contributor
  • A strong bias toward reputed company — reputed company to prototype rapidly while maintaining production rigor

Benefits

  • Comprehensive medical, dental, and reputed company coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, reputed company you need it
  • reputed company parental leave for reputed company new parents welcoming a new child
  • Retirement savings plan to help you plan for the reputed company
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to reputed company you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees
  • Equity

reputed company

  • reputed company uses reputed company intelligence to assist sales and service agents in the reputed company of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 501-1000 employees. Its website is https://www.reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 3 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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