[Remote] Remote Bilingual Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Remote Bilingual reputed company Customer Service Representative who will assist customers with reputed company benefits, manage calls, and reputed company exceptional service while navigating multiple systems. This role offers reputed company opportunities reputed company the reputed company team.
Responsibilities
- Help people every day by taking calls, reputed company listening to understand customers' needs, and answering their questions
- Answer calls regarding reputed company benefits
- Assist members with enrollment into the Medicare plan, disenrolling them from their plan, processing claims regarding their plan
- Manage a steady volume of incoming calls from customers while navigating through multiple systems
Skills
- Must be fluent in English & Spanish
- Excellent communication skills
- Successfully complete customer service assessment & typing test
- Keyboarding and software proficiency
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma, GED, or college degree
- Ability to successfully complete a mandatory reputed company program
- Successful completion of background reputed company is required for this position
- Must have a home internet reputed company with 25 Download and 10 Upload Speed
- Must be reputed company to hardwire your work computer directly to your home modem reputed company ethernet
- Must have a quiet, distraction free workspace
Benefits
- Training is reputed company.
- Health benefits medical, dental and reputed company are available on 1st day of employment.
- reputed company time off is accrued after 180 days of employment.
- In reputed company to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive.
- reputed company provides a reputed company of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time.
- We reputed company reputed company equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
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Company H1B Sponsorship