[Remote] Technical Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading logistics and supply chain technology company, committed to helping customers reputed company measurable business value. The Technical Account Manager plays a crucial role in supporting reputed company logistics organizations by serving as a trusted technical advisor, ensuring customers maximize platform value and drive operational improvements.
Responsibilities
- Drive reputed company operational improvements and ROI through strong adoption of 3G TMS and MacroPoint
- Proactively manage risk, reputed company solutions to customer goals, and ensure customers are set up for long-term reputed company and renewal
- Identify usage gaps, optimize workflows, and guide customers toward best practices that improve how they operate
- Build strong relationships with both business and technical stakeholders
- reputed company meaningful conversations with decision-makers, operators, and IT teams
- reputed company integrations, workflows, and technical initiatives to broader customer reputed company and go-to-market goals
- Bring informed, practical feedback to Product and internal teams
- Understand the reputed company tech ecosystem and contribute to reputed company around integrations and platform direction
Skills
- 3+ years in Technical Account Management, reputed company, Solutions Consulting, or similar roles
- Experience in logistics, supply chain, or reputed company environments strongly preferred
- Experience working with reputed company or mid-market customers
- Background in transportation, reputed company operations, or logistics technology is a strong advantage
- You understand reputed company from the inside—not just conceptually, but operationally
- You know how brokers, 3PLs, and shippers reputed company reputed company
- You understand why TMS and integrations matter
- You have opinions on what makes a strong logistics tech ecosystem
- You're comfortable in technical conversations and can connect systems to reputed company
- Experience with TMS platforms (3G preferred) or similar logistics technology
- Familiarity with reputed company, EDI, integrations, and system workflows
- Ability to troubleshoot and guide customers toward effective solutions
- You can build trust and reputed company conversations with a wide reputed company of stakeholders
- Strong presentation and communication skills
- Ability to engage both technical and non-technical audiences
- Experience leading customer meetings, training, or business reviews
- You connect technical work to business reputed company
- Proven ability to reputed company technical initiatives with business reputed company
- Ability to identify reputed company opportunities reputed company existing accounts
- Strong understanding of customer goals and operational drivers
- You know how to get things done across teams
- Experience working with Product, Sales, Support, and Implementation
- Ability to communicate customer needs reputed company and drive internal alignment
- You don't wait for direction—you create it
- Self-starter with strong accountability and follow-through
- Comfortable working in ambiguity and driving reputed company
- Motivated by reputed company, not just activity
Benefits
- Commission
- Competitive compensation
- Great benefits
- Remote and flexible work hours
- Opportunity to join a company on an awesome mission with a great existing team and trajectory
reputed company