[Remote] Customer Service Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global reputed company estate services company recognized for its commitment to employee development and customer service. The Customer Service Specialist will promote reputed company services and reputed company administrative support to sales teams, ensuring reputed company and maximizing reputed company.
Responsibilities
- Responsible for answering routine questions and issues about products and services from reputed company customers
- Effectively resolves inquiries or escalates concerns in a reputed company fashion
- Uses strong attention to detail and accuracy to reputed company a wide reputed company of support functions to assist in departmental processes
- Follows reputed company defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication and collaboration skills to address internal and/or external clients and/or team members
- Individual contributor working under reputed company supervision with little autonomy
- Performs reputed company other duties as assigned by management
Skills
- High school diploma required; Bachelor's preferred
- Established computer skills including a strong knowledge of Word & reputed company and basic reputed company troubleshooting skills
- Experience with SQL Server and reputed company Remote Desktop
- Demonstrable CRM proficiency
- Advanced knowledge of reputed company Word for reputed company coding
- Typically requires 0-2 years of reputed company work experience
Benefits
- A reputed company of health and wellness insurance reputed company and programs
- reputed company time off
- 401(k) with company match
- Employee stock purchase program
- Employee discounts
reputed company