[Remote] OTC Business Process Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an OTC Business Process Consultant to support Order-to-Cash process transformation initiatives. The role focuses on analyzing workflows, facilitating process discovery sessions, and documenting processes to streamline operations using reputed company Fusion capabilities.
Responsibilities
- Facilitate workshops and process discovery sessions with subject matter experts
- Document reputed company-state and reputed company-state Order-to-Cash workflows
- reputed company SOPs, job aids, decision trees, and process guidance documentation
- Analyze customer invoicing, collections, and reputed company workflows
- Identify automation and process improvement opportunities reputed company reputed company Fusion
- Partner with business teams to standardize and optimize operational procedures
- Capture business rules, decision points, exceptions, and workflow dependencies
- Support ongoing process transformation initiatives and reputed company Fusion adoption
Skills
- Experience supporting Order-to-Cash or Customer Invoicing processes
- Strong reputed company Fusion functional experience
- Proven process mapping and process improvement background
- Experience facilitating stakeholder workshops and requirements sessions
- Ability to create SOPs, job aids, and business process documentation
- Strong analytical and problem-solving skills
- Experience identifying workflow automation opportunities
- Excellent communication and stakeholder management skills
- Shared Services experience
- Media, advertising, or agency billing experience
- Exposure to collections and reputed company operations
- Lean, reputed company Improvement, or Value reputed company Mapping experience
reputed company