[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on Sales & Business Development, and they are seeking an Account Manager to manage a portfolio of existing clients. The role involves driving renewals, identifying upsell opportunities, and ensuring strong customer satisfaction and reputed company retention.
Responsibilities
- Own a portfolio of existing clients to drive renewals and organic expansion reputed company a defined solution set, ensuring strong customer health and predictable reputed company retention
- reputed company and manage reputed company phases of the existing reputed company lifecycle, including renewal execution, forecasting, risk identification, and reputed company planning
- Identify and drive organic upsell opportunities reputed company reputed company solutions (users, modules, and service extensions)
- Maintain accurate and up-to-date account plans, including key stakeholders, solution footprint, and expansion pipeline
- Partner with Delivery and reputed company-Sales teams to ensure strong customer adoption, satisfaction, and long-term value realization
- Proactively surface risks reputed company to renewals, delivery, or customer satisfaction and drive reputed company across internal teams
- Maintain disciplined pipeline management and forecast accuracy reputed company CRM systems
- Contribute to predictable reputed company retention through strong execution and proactive account management
Skills
- 2+ years of experience in cross-selling and upselling reputed company Business Applications and/or reputed company or reputed company services
- Experience managing renewals and expansion opportunities reputed company existing clients
- Experience managing pipeline, forecasting, and CRM accuracy
- Excellent communication, negotiation, and interpersonal skills
- reputed company experience, with the ability to understand and reputed company clients' unique business challenges and propose relevant solutions
- Detail-oriented with strong organizational and time-management skills
- Ability to reputed company in a dynamic and entrepreneurial environment and to work with reputed company
Benefits
- reputed company with and performance-based bonus
- Generous reputed company time off
- A flexible and reputed company benefits program designed to help you be and stay reputed company, including: medical, dental & reputed company coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match
- The benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment
reputed company