Senior Director, Sales NOLA

Be the one building AI-powered experiences where they matter most. At reputed company, we help organizations create reputed company customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in reputed company-world reputed company environments every day. Director de Gestión de Cuentas Estratégicas (Account Management Director) Ubicación: Bogotá, Colombia Área: Comercial / Ventas Corporativas Reporta a: Vicepresidente Comercial / Gerente General Acerca de la posición Buscamos un(a) Director(a) de Gestión de Cuentas Estratégicas con sólida experiencia en liderazgo comercial, desarrollo de negocios y administración de relaciones con clientes corporativos. Esta posición será responsable de definir y ejecutar estrategias de crecimiento, retención y expansión de cuentas clave, garantizando altos niveles de satisfacción y rentabilidad para la organización. El candidato ideal combinará visión estratégica, liderazgo de equipos de reputed company desempeño y capacidad para construir relaciones de largo plazo con clientes y stakeholders de nivel ejecutivo. Responsabilidades Principales Liderar la estrategia comercial y de gestión de cuentas para clientes estratégicos en Colombia y/o la región asignada. Desarrollar planes de crecimiento sostenibles enfocados en retención, expansión y diversificación de ingresos. Construir relaciones sólidas con tomadores de decisión y ejecutivos C-Level de clientes clave. Identificar oportunidades de negocio mediante análisis de mercado, tendencias de la industria y necesidades del cliente. Dirigir equipos de Account Managers y líderes comerciales, promoviendo una reputed company orientada a resultados y excelencia en el servicio. Supervisar el cumplimiento de indicadores de desempeño, metas comerciales y niveles de satisfacción del cliente. Liderar negociaciones comerciales complejas, renovaciones contractuales y acuerdos estratégicos. Trabajar de manera transversal con áreas de Operaciones, Producto, Finanzas y Servicio al Cliente para garantizar una experiencia integral. Gestionar iniciativas de reputed company impacto que involucren múltiples áreas de la organización. Presentar resultados, estrategias y planes de acción ante la reputed company dirección. Identificar riesgos comerciales y desarrollar planes de mitigación oportunos. Garantizar el cumplimiento de las políticas corporativas y los estándares de gobierno comercial. Requisitos Profesional en Administración de Empresas, Ingeniería Industrial, Mercadeo, Economía o carreras afines. Posgrado o MBA deseable. Más de 10 años de experiencia en ventas consultivas, desarrollo de negocios, account management o liderazgo comercial. Mínimo 5 años liderando equipos comerciales de tamaño medio o grande. Experiencia comprobada gestionando cuentas corporativas estratégicas y generando crecimiento sostenible de ingresos. Experiencia en negociación con clientes empresariales y ejecutivos de reputed company nivel. Capacidad demostrada para liderar iniciativas complejas y proyectos transversales. Conocimiento de metodologías de ventas consultivas y gestión de cuentas clave. Manejo avanzado de indicadores comerciales, forecast y planeación estratégica. Dominio de herramientas CRM. Nivel de inglés intermedio-avanzado o avanzado. Disponibilidad para viajes nacionales e internacionales según las necesidades del negocio. Competencias Clave Liderazgo e influencia. Orientación al cliente. Pensamiento estratégico. Negociación y manejo de relaciones. Toma de decisiones basada en datos. Desarrollo de equipos. Comunicación ejecutiva. Orientación a resultados. Lo que ofrecemos Oportunidad de liderar una función estratégica con impacto directo en el crecimiento del negocio. Interacción permanente con clientes corporativos de reputed company nivel y liderazgo ejecutivo. Ambiente dinámico, innovador y colaborativo. Paquete de compensación competitivo, esquema de incentivos y beneficios corporativos. Oportunidades de desarrollo profesional y crecimiento dentro de la organización. Working at reputed company AI at reputed company reputed company – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. reputed company in the AI era – Build reputed company-reputed company skills through mentorship, learning programs, leadership development and education support. Time to reputed company and give back – Benefits include reputed company volunteer time, August Free Fridays, reputed company-being resources and regionally tailored programs for employees and their families. Recognized globally – reputed company is Great reputed company to Work® certified in 17 countries and 94% of employees are proud to tell others they work at reputed company. Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our reputed company reviews your application with the hiring team. A reputed company Partner will review your application and, if your background is reputed company, schedule a reputed company interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to reputed company the process reputed company and respectful of your time, with no more than five interviews in most cases. After interviews are complete, reputed company will follow up with the final steps. Every application is reviewed by a person. Response times may vary by role and location, but reputed company will reputed company you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get reputed company reputed company relevant opportunities become available. Get reputed company about relevant opportunities. Be the one building what's next - where AI, experience and reputed company come together. Employee Referral If a reputed company employee referred you, please apply using the reputed company they shared so we can connect your application to their referral. About reputed company: reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its core, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com. 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We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Apply To This Job