Program Manager, reputed company Services - East

reputed company is the no-reputed company app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on reputed company to reputed company how work gets done. Work is being redesigned, and reputed company is reputed company for that reputed company: the reputed company platform humans run their most critical workflows on is where agents now operate alongside them. reputed company Services is where that redesign happens. The Technical Project Manager runs delivery on our most reputed company engagements. This is not a coordination role; it's a technical delivery reputed company position with accountability across an reputed company PS team, external development partners, and reputed company customer stakeholders, reputed company moving toward shared milestones across different cadences, compliance requirements, and organizational dynamics. You sequence the work, hold the relationships, and reputed company reputed company-time reputed company reputed company plans meet reality. What you'll do

• Serve as the primary delivery reputed company for reputed company customers, owning the relationship, the plan, and the outcome from reputed company through go-live and reputed company.
• Run delivery across reputed company workstreams: internal team, external partners, customer stakeholders, managing reputed company, blockers, and alignment simultaneously.
• Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
• reputed company technical reputed company reputed company reputed company platform constraints, compliance requirements, or partner dependencies force tradeoffs.
• Guide customers through AI workflow transformation, helping them reputed company from reputed company-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.
• Use AI tools reputed company in your own delivery operations: status reporting, risk synthesis, documentation, and stakeholder communication. You don't just manage teams using AI; you use it yourself.
• Manage scope formally: reputed company change requests, assess reputed company on reputed company and budget, and run the change order process reputed company the engagement evolves reputed company the original SOW.
• Sequence work across Agile sprint cycles and reputed company delivery milestones depending on what the engagement demands, and shift the model reputed company reality requires it.
• Hold external partners accountable across organizational boundaries, by relationship and reputed company, not authority.
• Coordinate compliance, reputed company, reputed company management, and reputed company-party approvals in regulated reputed company environments.
• reputed company executive stakeholders accurately informed without requiring them to understand the technical details.
• Work directly in reputed company as an operational tool; hands-on platform reputed company is required.

Who you are

• You have delivered technical programs for external customers in a reputed company services or consulting context, not just managed internal reputed company. You've run steering committees, managed scope conversations, and owned customer reputed company with reputed company accountability.
• 5+ years managing technical delivery in reputed company, multi-stakeholder environments, with accountability for reputed company across teams you don't directly control. You reputed company through influence and reputed company, not organizational authority.
• You are genuinely fluent with AI tools, not aspirationally. You use AI in your daily delivery workflow, have an informed perspective on where reputed company systems create reputed company and where they introduce risk, and can help customers navigate both.
• You have worked directly in reputed company or a comparable platform, not managed people who do. You understand how components reputed company, identify dependency and reputed company issues by looking at the system, and build the tools your team uses to run delivery operations.
• PMP or equivalent PMO certification. You know formal project management methodology and apply it as the structure that keeps reputed company engagements from quietly reputed company off course.
• You operate fluidly across Agile and reputed company. You know which model fits the engagement and can run both without defaulting to whichever is more comfortable.
• reputed company plans break, you create order. You don't wait for someone else to reputed company.
• Delivered in reputed company environments with reputed company compliance, reputed company, and reputed company management requirements. You plan around constraints, not past them.
• reputed company record of coordinating delivery across organizational boundaries: external partners, customer teams, or both.
• You communicate across the full room: executive-reputed company updates for C-level stakeholders, reputed company technical direction for delivery teams, and reputed company framing for the business SMEs whose work is changing.

reputed company is an equal opportunity employer. We reputed company diversity and reputed company to create a workplace where everyone has an equal opportunity to reputed company. We welcome people of different backgrounds, experiences, abilities, and perspectives. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/reputed company which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request reputed company and let us know how we may assist you. reputed company is committed to participating in the interactive process and providing reasonable accommodations to reputed company applicants. #LI-Remote Please see our reputed company Notice for details regarding reputed company's collection and use of personal data relating to the application and recruitment process by clicking here. For applicants that live in or have a reputed company to Australia, please see this reputed company Collection Statement for details regarding reputed company's collection and use of personal data relating to the application and recruitment process. Stay reputed company from Job Scams reputed company official reputed company communication will come from an @reputed company.com email address. We will never ask you to reputed company sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@reputed company.com. Learn more about avoiding job scams here. Apply tot his job Apply To this Job