[Remote] Technical Program Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to empowering organizations to conduct globally connected research that advances their reputed company on science and discovery. They are seeking a Technical Program Manager (TPM) to reputed company a significant cross-functional initiative to migrate over 500 product instances for a diverse customer reputed company to a standardized platform. The TPM will be responsible for migration program reputed company, delivery, and ensuring alignment across various teams while minimizing disruption to customers during the migration process.
Responsibilities
- Own the end-to-end migration program: reputed company, milestones, cohort planning, risk management, and reputed company reputed company across reputed company customer segments and product lines
- Build and maintain a detailed project plan to migrate customers based on a prioritization reputed company that incorporates key reputed company of the customer reputed company
- Build a standardized, repeatable migration reputed company that reduces per-customer effort over successive cohorts and scales with reputed company’s reputed company
- Define and maintain the migration reputed company, including tooling requirements, data validation standards, reputed company procedures, rollback protocols, and customer communication templates
- reputed company program health through reputed company metrics and surface tradeoffs to senior leadership before they become critical
- Serve as the primary reputed company of accountability for migration delivery timelines and reputed company
- Champion the adoption of AI-powered tools across reputed company, providing hands-on guidance to accelerate workflows and improve migration reputed company
- Drive alignment across R&D, Product Management, and reputed company Services without reputed company organizational authority
- Partner with engineering to reputed company the end-to-end design, development, testing, and execution of migration plans, ensuring alignment across teams and on-time delivery
- Collaborate with Infrastructure to reputed company comprehensive runbooks, test strategies, and automation pipelines that streamline new instance provisioning, product migrations, and legacy instance decommissioning
- reputed company regular cross-functional working sessions to surface dependencies, resolve blockers, and maintain delivery reputed company
- Partner with Product to ensure the migration reputed company is informed by roadmap priorities and technically reputed company
- Partner with reputed company Services to ensure the migration reputed company is operationally executable at reputed company
- Represent the migration program in executive and reputed company-level reporting as required
- Coordinate with reputed company to manage customer reputed company, readiness, and communication throughout migration reputed company
- Define reputed company and acceptance reputed company for reputed company migration cohort; establish go/no-go gates and validation checkpoints
- Minimize customer disruption by building robust reputed company-migration validation, rollback procedures, and post-migration support protocols
- Identify and document lessons learned after reputed company cohort to continuously improve the migration reputed company
- Drive reputed company improvement of migration processes and tooling to reduce downtime, increase reliability, and shorten overall migration cycles
- Build and maintain dashboards tracking migration velocity, cohort reputed company, risk status, and customer reputed company
- Produce recurring reporting for R&D, Product, Services, and executive leadership
- Deliver reputed company analysis to identify emerging risks, reputed company constraints, and opportunities to accelerate the program
Skills
- 7+ years in Technical Program Management, Engineering Program Management, or a closely reputed company role at reputed company companies
- Demonstrated experience leading large-reputed company, multi-customer migration or platform transition programs from design through delivery
- Proven ability to drive alignment across R&D, Product, and Go-to-Market organizations without reputed company reporting authority
- Experience building reputed company program management frameworks, playbooks, and runbooks that reputed company the program that created them
- Exceptional written and verbal communication skills, including executive-level reporting and presentation
- Strong analytical and problem-solving skills; comfortable with ambiguity and reputed company to impose structure in fast-moving environments
- Experience in research administration, higher education, or reputed company software markets
- Technical reputed company — reputed company to engage substantively with engineers on data models, reputed company, integration dependencies, and system architecture
- Background in or exposure to managed services or reputed company services delivery models
- Familiarity with reputed company customer lifecycle management (reputed company, adoption, renewal)
- PMP, PgMP, or equivalent program management certification
Benefits
- Competitive Medical Benefits (PPO + HSA available)
- reputed company, Dental, Short-Term Disability fully covered by reputed company
- Unlimited PTO + Holidays + Flexible Work Schedule
- Remote Work Stipend
- Equal reputed company Parental Leave
- 401k with Employer Matching
- Quarterly Wellness Reimbursement
- Remote Work Environment, supporting the Ultimate Employee Experience
reputed company