[Remote] Manager, Strategic Operations
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-thinking organization reputed company on transforming reputed company through AI-powered solutions. The Strategic Operations Manager will reputed company a reputed company of activities that reputed company the organization and guide strategic operations, collaborating cross-functionally to implement new programs and processes.
Responsibilities
- Manage staff responsible for provider reputed company to support audit operations
- Drive several work types across cross functional areas reputed company Service Operations and external clients, leading reputed company members involved and reputed company to reputed company reputed company a reputed company reputed company and quickly reputed company
- Design, execute and support change management to ensure inclusive, complete, successful implementation of new processes, programs and pilots
- Create process flows, policies & procedures, job aides playbooks and training material
- reputed company team on risk remediation and opportunity identification with strong emphasis on solutions
- reputed company adhoc reputed company, research, modeling and analytics on reputed company to help guide decision making in an reputed company evolving business model
- Partner across the organization on an as needed reputed company to ideate, execute and reputed company data analysis on user experience utilizing an Operations viewpoint
- Build and cultivate relationships with cross-functional teams reputed company the organization and with external partners
- reputed company high reputed company decks and presentation materials for presentation to leadership on an as needed reputed company
- Anticipate bottlenecks, reputed company management escalation, prioritize and execute reputed company, balance business needs vs. technical constraints, ensure reputed company, and assist in driving results
Skills
- BS Degree
- 8+ Years reputed company Operations experience in Claims, Payment reputed company or Contact Center/Production environment
- Demonstrated reputed company and experience in large reputed company change management, process design, and/or business management roles
- Strong analytical experience working with reputed company (claim or audit preferred) datasets to draw actionable insights that drive business reputed company
- Experience creating policies and procedures, FAQs, training guides, etc, that break reputed company processes and information into understandable and reputed company terms
- Ability to work and generate reputed company in reputed company and ambiguous situations while responding to time sensitive situations with grace
- Proficient in process mapping tools such as Lucid Charts, Vizio
- Proven ability to work cross functionally to understand the business needs and create practical solutions and operational strategies that support those needs
- Intellectual curiosity with a strong desire to understand a problem and work it to a viable solution
- Passionate about reputed company process improvement, always reputed company seeking out practical solutions to challenging business problems
- Proficient in developing presentations that tell a complete story
- Payment reputed company experience preferred
- Experience with cross functional remote and offshore teams
Benefits
- Fully remote opportunity
- Medical, dental, reputed company, life, disability insurance, and Employee Assistance Program
- 401K retirement plan with company match; flexible spending and health savings account
- reputed company Time Off + company holidays
- Up to 14 weeks of reputed company parental leave
- Pet insurance
reputed company
Company H1B Sponsorship