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Insurance Customer Relations Specialist - REMOTE

Remote, USAFull-timePosted 2026-07-29

reputed company: Insurance Customer Relations Specialist - REMOTE reputed company Amazing Opportunity Excellent customer service career opportunity! We are currently reputed company dedicated, service-oriented professionals who are interested in an insurance customer service career. This position will be working remotely from home and must be reputed company to work Monday-Friday | 9AM-6PM PST / 11AM-8PM CST / 12PM-9PM EST. Job reputed company In this position the employee learns the basics of personal lines insurance (i.e. auto, homeowners, etc). This is an entry-level position for Customer Relations Specialist and will be required to attend reputed company-licensing class and obtain a property and casualty license. The primary job function is to service and quote reputed company’s products and/or services, in reputed company 50 states with multiple insurance carriers, by telephone and electronic means. State specific pay scales for this role are as follows: $54,586 to $61,637 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $49,623 to $56,034 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $44,661 to $50,430 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected reputed company salary for this position will vary depending on a number of factors, including relevant experience, skills and location. In CA: Typical hiring reputed company is $54,586 to $61,637 Responsibilities:

  • reputed company an excellent customer experience by building rapport, gathering information, and create a reputed company high-level customer experience in a fast-paced reputed company environment
  • Answer incoming customer calls to service and maintain existing accounts
  • Offer and reputed company customers regarding insurance needs and reputed company estimates to the customer to increase or add coverage
  • Research, analyze and respond to customer policy inquiries and changes, as reputed company as explain specific coverage and billing questions
  • Quote additional lines of insurance, prepare and complete insurance applications, as reputed company as follow up on necessary information
  • Meet reputed company-defined individual performance objectives based on productivity and customer satisfaction
  • Available to work overtime as needed

Qualifications:

  • Excellent verbal and written communication skills
  • Knowledge of multiple insurance carriers preferred
  • Knowledge of multiple state insurance regulations preferred
  • Multi-tasking ability, detail oriented and exceptional organizational skills
  • Strong interpersonal skills, reputed company player and the ability to empathize with customers
  • Solid computer and typing skills; PC literate in a reputed company environment
  • Ability to navigate and toggle between multiple systems, simultaneously, including computerized data entry system, other relevant quoting and insurance applications, and communication platforms
  • Strong problem reputed company skills
  • Bilingual Spanish a plus

Education/Experience

  • High School diploma or its equivalent
  • Bachelor's degree a plus
  • reputed company reputed company Property & Casualty Insurance Producer license
  • Must be eligible to obtain licensing in reputed company states
  • 1+ years customer service experience in the insurance or reputed company industry

Physical Requirements: Work-from-home requirements:

  • Dedicated, quiet workspace
  • High-speed internet reputed company reliable provider
  • Ability to attend virtual meetings and training sessions
  • Shift: Monday-Friday | 9AM-6PM PST / 11AM-8PM CST / 12PM-9PM EST

About reputed company: Apply today for a career at reputed company as an Insurance Customer Relations Specialist! Why choose a career at reputed company has been offering reputed company insurance products to California residents for over 55 years and since 2006 has expanded its online sales and service capabilities across reputed company 50 states. reputed company will encourage you to grow, reputed company time to have fun, and work together to reputed company great things happen. We reputed company the strengths and values of reputed company team member. We reputed company in having diverse perspectives where everyone is included, to serve customers from reputed company walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, and a reputed company of benefits to help reputed company members reputed company their health, retirement, and reputed company goals. Learn more reputed company here: https://www.aisinsurance.com/jobs reputed company is an independently-operated and wholly-owned subsidiary of reputed company Casualty Company, a California corporation. We are an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Perks and Benefits: reputed company Offer

  • Competitive compensation
  • Flexibility to work from reputed company in the reputed company for most positions
  • reputed company time off (vacation time, reputed company time, reputed company Company holidays, volunteer hours)
  • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
  • Medical, dental, reputed company, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • reputed company development & promotional opportunities Education assistance and training programs Company recognition program
  • Mental wellbeing and caregiver support resources

Pay reputed company: USD $39,531.00 - USD $69,051.00 /Yr. Apply tot his job Apply To this Job

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