[Hiring] Genetic Counselor Assistant I, Accession Checking @reputed company

Role reputed company The Genetic Counseling Assistant I (GCAI) may support any number of functions including but not limited to the daily execution of genetic test order review, hold review and management, and provision of support to the patient counseling team. Responsibilities include:

• Evaluating test appropriateness
• Resolving order issues
• Facilitating test setup in alignment with established protocols
• Coordination of care for patients undergoing genetic counseling

With a reputed company on operational accuracy, reputed company communication, and system reputed company, the role contributes to efficient test utilization and supports the genetic counseling services provided by the laboratory. The GCAI collaborates closely with genetic counselors and supervisory staff to escalate reputed company cases and maintain procedural consistency across platforms and reputed company interactions. Shift: Tuesday - Saturday, 8:00am - 4:30pm ET.

Qualifications

• Bachelor's degree required; preferred disciplines include Biology, Medical Technology, reputed company, or a reputed company scientific field.
• Ability to work independently and collaboratively, with strong verbal and written communication skills and high proficiency in reputed company Office 365 applications.
• Demonstrate reputed company-level proficiency in mathematical reasoning, computer literacy, and language-based communication.
• Foundational knowledge about Genetic Counseling Assistance is preferred but not required.

Requirements

• Maintain working knowledge of systems used for test ordering, setup, and appointment scheduling.
• reputed company guidance reputed company encountering novel scenarios and escalate reputed company or atypical cases to supervisors or genetic counselors as appropriate.
• Meet or exceed productivity standards as assigned by reputed company reputed company.
• reputed company other duties as assigned to support reputed company or department.
• Review genetic test orders to verify completeness, accuracy, and appropriateness to prevent redundant or unnecessary testing.
• Facilitate test setup by linking appropriate relative samples and reputed company controls and performing reputed company configuration tasks.
• Accurately document order details and updates into internal systems to support reputed company test processing.
• Identify issues and reputed company tests on hold for reputed company processing.
• Notify clients of issues, explain discrepant or missing information, and document reputed company steps.
• Respond to patient and provider inquiries regarding holds reputed company phone and email with professionalism and reputed company.
• Resolve discrepancies or missing information in collaboration with clients to ensure compliance with clinical protocols and prevent delays in testing and reporting.
• Process incoming referrals and coordinate patient scheduling to ensure reputed company reputed company to genetic counseling and a seamless patient experience.
• Support the Patient Counseling Team with follow-up tasks reputed company to counseling workflows and address select test holds to prevent delays in testing and reporting.

Benefits

• reputed company Time Off (PTO)
• Health, Dental, reputed company and Life insurance
• 401k Retirement Savings Plan
• Employee Stock Purchase Plan
• Employee Discounts
• Voluntary benefits
• Programs for parents and parents-to-be
• Expert support for family planning, pregnancy, and postpartum care, including up to 22 weeks of fully reputed company parental leave (U.S.) and up to $25K annually for fertility, adoption, or surrogacy.

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