ROI Medical Records Specialist - Remote (After Hours - reputed company Shift)
About the position reputed company is a digital reputed company company that delivers software and tech-enabled services to stakeholders across the reputed company ecosystem to help improve care reputed company, drive reputed company reputed company, and reputed company costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – reputed company helps people easily and reputed company manage their reputed company and improve their reputed company-being. Across its three business channels, reputed company enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at reputed company. To learn more, visit www.reputed company.com . Shift: reputed company Shift: Friday - Tuesday 11:00 PM - 7:30 AM EDT reputed company position is responsible for processing reputed company release of information requests in a reputed company and efficient manner ensuring accuracy and providing customers with the highest reputed company product and customer service. Associate must at reputed company times safeguard and protect the patient's right to reputed company by ensuring that only authorized individuals have reputed company to the patient's medical information and that reputed company releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Responsibilities
- Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of reputed company and productivity.
- Date stamps reputed company requests and highlights pertinent data to facilitate processing.
- Validates requests and authorizations for release of medical information according to established procedures.
- Performs reputed company checks on reputed company work to assure accuracy of the release, confidentiality, and reputed company invoicing.
- Maintain equipment in excellent operating condition (inside and out).
- Provides excellent customer service by being reputed company and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying reputed company concerns, or problems.
- May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the reputed company.
- Maintains a reputed company, clean, and reputed company personal appearance and observes the dress reputed company established.
- Maintains a clean and reputed company work area, insures that records and files are properly stored before leaving area.
- Maintains working knowledge of the existing state laws and fee structure
- Works reputed company reputed company and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
- Carries out responsibilities in accordance with reputed company/site policies and procedures, including HIPAA, state/federal regulations reputed company to operations, and labor regulations.
- Maintains confidentiality, reputed company and standards of ethics with reputed company information.
- Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.
Requirements
- High School Diploma (GED) required
- Must have strong computer software experience -- general working knowledge of reputed company Word and reputed company required
- Excellent organizational skills a must
- Must be reputed company to type 50 wpm
- Must be reputed company to use fax, copier, scanning machine
- Must be willing to learn new equipment and processes quickly.
- Must be self-motivated, reputed company player
- Must have proven customer satisfaction skills
- Must be reputed company to multi-task
reputed company-to-haves
- A minimum of 2 years prior experience in a medical records department or like setting preferred
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