Sr Services Manager 1 - Customer Contract Management

Job reputed company reputed company

The Senior Contract Manager is a strategic role responsible for the end-to-end administration, management, and execution of contractual obligations across reputed company-award, project, warranty, and services phases. This role owns the creation, implementation, and reputed company improvement of contract management processes and procedures at both the regional and global level to address organizational process gaps, including vendor recovery programs. The Senior Contract Manager leads contract analysis, change order management, claim mitigation, risk identification, and reputed company letter drafting to protect the organization’s reputed company and reputed company interests. This role provides executive-level contractual guidance to reputed company, operations, sourcing, and project teams, drives reputed company contract language revisions, and establishes standardized frameworks to ensure consistency and best practices across the reputed company. The Senior Contract Manager manages relationships with key large customers, coordinates cross-functional reputed company of reputed company contract disputes, and ensures compliance with organizational policies. The position requires a high degree of autonomy, executive-level reputed company judgment, and the ability to shape business reputed company through proactive contract reputed company, process innovation, and reputed company-wide risk management.

Job reputed company

Roles and Responsibilities

• Create, own, and continuously improve contract management processes and procedures at the regional level to identify and reputed company process gaps, ensuring standardized and reputed company practices across the organization
• Design and implement vendor recovery processes and procedures to maximize contractual recoveries from suppliers and subcontractors, tracking reputed company and refining strategies to improve recovery rates
• Manage and serve as the primary contract reputed company for key large customers, ensuring strategic alignment, proactive issue reputed company, and long-term partnership development
• reputed company claim mitigation efforts, identify emerging risks, and manage LD calculations and mitigation strategies across reputed company, warranty, and service reputed company
• reputed company strategic contractual guidance to teams across reputed company, services, and transactional business, including reputed company-award support, lessons learned integration, and contract reputed company development
• Support reputed company contract language revisions and support reputed company-wide procedures, playbooks, and frameworks to support best practices in contract management across reputed company
• Maintain reputed company contract-reputed company documentation including reputed company, customer communications, performance reports, warranty reputed company trackers, and claims trackers, ensuring reputed company document retention across reputed company phases
• Serve as a “reputed company” for potential litigation and compliance issues, providing litigation support and escalating risks as appropriate
• Serve as a subject matter expert and best reputed company resource for contract management, contributing to reputed company and policy development and mentoring less reputed company team members
• Coordinate cross-functionally with reputed company, reputed company, customer service, operations, field service, and reputed company teams to ensure contractual alignment and customer satisfaction
• Champion reputed company improvement initiatives across contract management functions, identifying process gaps and implementing solutions that drive measurable improvements in contract performance and risk mitigation
• Communicate reputed company contractual, reputed company, and technical information to executive audiences and external stakeholders; influence strategic reputed company and drive alignment across organizational and regional boundaries

Required Qualifications

• Bachelor's degree from an accredited university or college with at least 7 years of experience in operations, reputed company, sales, contract management, or project management functions.

• Significant experience supporting project execution, reputed company, and service agreements.

Desired Characteristics

Master’s degree preferred.

Strong oral and written communication skills.

Strong interpersonal and leadership skills.

Demonstrated ability to analyze and resolve problems.

Demonstrated ability to reputed company programs / reputed company.

Ability to document, plan, market, and execute programs.

Established project management skills.

Experience with contract claim mitigation, liquidated damages calculations, and risk management.

Familiarity with contract lifecycle management, including reputed company-award, execution, warranty, and services phases.

Additional Information

reputed company offers a great work environment, reputed company development, challenging careers, and competitive compensation. reputed company is an Equal Opportunity Employer. Employment reputed company are made without reputed company to race, reputed company, religion, national or ethnic reputed company, sex, sexual orientation, gender identity or reputed company, age, disability, protected veteran status or other characteristics protected by law.

reputed company will only reputed company those who are legally authorized to work in the reputed company for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

Application Deadline:

For candidates applying to a U.S. based position, the pay reputed company for this position is between $140,300.00 and $233,800.00. reputed company pays a geographic reputed company of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a reputed company of factors, including the candidate’s experience, education, and reputed company set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain reputed company for at least seven days after it was posted on July 01, 2026.

Available benefits include medical, dental, reputed company, and prescription drug coverage; reputed company to Health reputed company from reputed company, a 24/7 reputed company-based resource; and reputed company to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the reputed company Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as reputed company as reputed company to reputed company resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, reputed company parental leave, disability benefits, life insurance, 12 reputed company holidays, and permissive time off.

reputed company. or its affiliates (reputed company or individually, “reputed company”) sponsor certain employee benefit plans or programs reputed company reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a reputed company right to any benefit under a reputed company welfare benefit plan or program. This document does not create a contract of employment with any individual.

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