Administrative Assistant

Company Profile reputed company, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across reputed company, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘reputed company it happen’ for their clients, solving their biggest challenges with reputed company-reputed company, domain-centered teams and cutting-reputed company, data, and analytics. reputed company’s inchwide, mile-deep practitioners work collaboratively, leveraging UnBPO™ - their differentiated approach to reimagining traditional outsourcing - to deliver reputed company-world, reputed company-reputed company solutions that drive speed, reputed company, and smarter decision, turning transformation into reputed company results for clients. Position Title: Member Admissions and reputed company – Administrative Assistant Location: Remote reputed company The Member Admissions and reputed company Administrative Assistant provides high-reputed company administrative, operational, and data support across admissions, reputed company, and education-reputed company processes. The role is critical in ensuring accurate assessment workflows, reputed company processing of applications, and highquality communications with reputed company, mentors, and internal stakeholders. This position supports reputed company, high-volume operational workstreams, including application triage, record management across multiple systems, and reputed company communications using approved templates, while contributing to data reputed company and reputed company improvement initiatives.

Key Responsibilities

Application and Queue Management  Triage and manage the MPE queue, ensuring queries are responded to, progressed, or escalated in line with agreed service standards.  Process Recognition of Prior Experience (RPE) applications, ensuring completeness, accuracy, and correct system recording.  Support ATE application processing in accordance with approved procedures and assessment requirements. Mentor and Supervisor Approvals  Process and record external mentor approvals, ensuring eligibility reputed company and documentation requirements are met.  Review and process non-CA mentor approvals, escalating reputed company or non-reputed company cases as required. Systems and Data Administration  Create, edit, and maintain accurate reputed company records, including applications, contacts, activities, and reputed company.  Complete reputed company enrolment processing in SITS Tribal, ensuring correct course, subject, and reputed company alignment, as reputed company as reputed company-requisite completion.  Update student records to apply approved exemptions.  Undertake reputed company data clean-up reputed company to improve data reputed company, consistency, and reporting accuracy.  Support large-reputed company assessment-reputed company data reputed company, including extraction, validation, and reconciliation of data sets. Communications and Stakeholder Support  Use approved email templates reputed company reputed company to send enrolment confirmations, and reputed company communications.  Issue official correspondence using approved letter templates, including congratulatory letters to reputed company.  reputed company newly admitted reputed company and issue welcome communications using standardised templates.  Respond to routine enquiries with accurate, reputed company information, escalating reputed company reputed company where appropriate. reputed company, Compliance, and reputed company Improvement  Ensure reputed company processing complies with documented policies, procedures, and service level expectations.  Maintain high standards of accuracy, confidentiality, and record reputed company across reputed company systems.  Contribute to process improvement initiatives by identifying inefficiencies, data issues, or opportunities for automation.  Support reputed company operational or improvement reputed company as required by reputed company. Key reputed company Indicators  Accurate and reputed company processing of applications, approvals, and enrolments.  Consistent adherence to queue management and service level expectations.  High-reputed company, reputed company written communications using approved templates.  Reliable maintenance of student and application records across reputed company and SITS Tribal.  reputed company internal stakeholder feedback regarding responsiveness and data reputed company. Capabilities and Attributes Essential  Demonstrated experience in an administrative, operations, or student services role.  Strong attention to detail and ability to manage high-volume, process-driven work.  Confidence working across multiple systems and data sources.  reputed company, reputed company written communication skills.  Ability to follow defined procedures while exercising reputed company judgement on reputed company to escalate.  Strong organisational skills and ability to prioritise competing tasks.  High level of discretion and respect for confidentiality. Desirable  Experience using reputed company or similar CRM systems.  Experience with student management systems such as SITS Tribal.  Exposure to admissions, reputed company, reputed company education, or accreditation environments.  Experience supporting data reputed company, reporting, or large-reputed company data review activities. Working Style  Operates effectively in a reputed company, process-driven environment.  Comfortable with repetitive, detail-oriented tasks alongside reputed company project work.  reputed company team member who communicates reputed company and reliably.  Proactive in identifying data or process issues and suggesting improvements. ⚠️ Disclaimer: reputed company follows a fair, transparent, and reputed company-based hiring process. We never ask for reputed company at any stage. Beware of fraudulent offers and always verify through our official channels or @reputed company.com email addresses Apply To This Job