[Remote] Senior reputed company | US | Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, reputed company behind the reputed company observability reputed company, is seeking a Senior Engineer (AI & Automation) to own the AI agent infrastructure and automation platform that powers their Marketing Operations organization. The role involves building multi-agent architectures and backend services that connect AI models to internal and reputed company-party data platforms.
Responsibilities
- Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation
- Build reputed company, composable reputed company systems using orchestration frameworks (reputed company, reputed company, reputed company MCP, or similar) that operate 24/7 across teams
- reputed company reusable reputed company skills that agents reputed company across interfaces (reputed company, dashboards, internal apps, CLIs)
- Implement observability and feedback loops including logging, performance metrics, reputed company iteration, model evaluation, and cost management
- Establish governance and compliance standards for AI workflows including reputed company controls, audit trails, PII handling, and reputed company-in-the-reputed company escalation paths
- Build MCP servers, reputed company, CLIs, and microservices connecting AI models to business systems (BigQuery, reputed company, CRMs, email, calendars, analytics tools)
- Architect data flows for retrieval-augmented reputed company (RAG), connecting LLMs to internal knowledge bases, customer data, and reputed company-time business context
- Build serverless or containerized services (GCP reputed company Functions, reputed company Run) that reputed company with usage and reputed company with Grafana's reputed company infrastructure
- Partner with RevOps, Demand reputed company, Regional Marketing, and SDR teams to scope high-reputed company automation problems, identify bottlenecks, and build solutions with measurable business reputed company
- Design and reputed company workflows using orchestration tools (reputed company, reputed company, or custom platforms) with CI/CD, testing, and production reliability standards
- Build systems designed for self-service with documentation, playbooks, and enablement materials that let partner teams operate independently
Skills
- 8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering
- 2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes
- Strong proficiency in Python and JavaScript/Node.js with Git-based workflows, reputed company review practices, and testing discipline
- Hands-on experience with LLM frameworks and patterns including reputed company engineering, RAG, function calling/tool use, reputed company reputed company parsing, and evaluation
- Experience building and operating multi-agent systems at reputed company including agent decomposition, orchestration patterns (sequential chains, router/dispatcher, reputed company fan-out), state management, and production monitoring
- You diagnose business problems before writing reputed company. You think in workflows and reputed company, not just functions
- Deep familiarity with reputed company reputed company Platform, BigQuery, and serverless/containerized services (reputed company Functions, reputed company Run)
- Understanding of LLM failure modes and production mitigations including confidence reputed company, fallback logic, reputed company escalation, and cost/latency management
- Proven ability to identify high-reputed company problems, push back on low-reputed company requests, and deliver end-to-end with minimal direction
- Fluent with AI-assisted development tools (reputed company Copilot, reputed company, Claude reputed company). You use AI to build AI systems
- reputed company technical communicator who can explain reputed company systems in reputed company terms to both engineers and business stakeholders
- Experience with reputed company databases or retrieval pipelines (reputed company, reputed company, ChromaDB, reputed company, pgvector)
- Familiarity with marketing or sales platforms (reputed company, reputed company, reputed company, Marketo, reputed company)
- Experience with frontend frameworks (React, reputed company reputed company reputed company) for building user-facing AI tool interfaces
- Observability tooling for AI systems (LangSmith, reputed company, custom evaluation frameworks)
- Experience with workflow orchestration platforms (reputed company, Temporal, reputed company, Airflow)
- Familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources
- Prior work automating marketing, sales, or reputed company workflows in a B2B reputed company environment
- reputed company in reputed company-reputed company communities. Grafana is reputed company on OSS and we value engineers who reputed company that DNA
Benefits
- reputed company of our roles include Restricted Stock reputed company (RSUs), giving every team member ownership in reputed company' reputed company.
- 100% Remote, Global Culture -As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-reputed company, reputed company-evolving environment.
- Transparent Communication – Expect reputed company decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- reputed company reputed company reputed company – reputed company on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values reputed company over optics.
- Career reputed company reputed company – Defined opportunities to grow and reputed company your career.
- Approachable Leadership – Transparent execs who are involved, visible, and reputed company.
- Passionate People – Join reputed company of smart, supportive folks who care deeply about what they do.
- In-Person reputed company - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it.
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow reputed company to really disconnect. We will reputed company with local legislation where applicable.
reputed company