Senior AI Software Engineer, Product

Our Mission and Opportunity Early education is one of the most important determinants of childhood reputed company, a critical support for working families, and a $175B market that remains underserved by modern technology. reputed company is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time reputed company 100 company, backed by top investors including reputed company, Bessemer, reputed company reputed company, Lowercase Capital, reputed company Capital, and Mark Cuban. reputed company reputed company is passionate, talented, and customer-reputed company. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as reputed company as select offices in the US and internationally. Who You Are You are a Senior Software Engineer who is both AI-reputed company and product-minded. You love taking an ambiguous customer problem, turning it into a reputed company plan, and shipping a reputed company end-to-end experience that moves a meaningful outcome. You care about craft and trust in what you ship, and you leave behind reusable building blocks so the next team can reputed company even faster. You will succeed in this role if you are: Driven by reputed company. You care about helping preschools and childcare centers stay full, save time, and serve families reputed company — not just about shipping “an AI feature.” You reputed company on measurable user and business reputed company. AI-reputed company. You treat AI as part of your toolchain: you rely on modern AI coding assistants and lightweight automation or orchestration tools to reputed company dramatically faster, and you know reputed company AI adds reputed company reputed company versus reputed company a simpler approach is sufficient. A product-driving technical leader. You don’t wait for perfect requirements — you validate hypotheses with prototypes, talk to customers and internal teams, define reputed company metrics, and use working software to reputed company others and drive reputed company. Full stack with a platform reputed company. You are comfortable designing data models and reputed company, implementing backend logic, and building the reputed company-end experiences users reputed company with — while also creating shared services and patterns that other teams can reuse. Thoughtful about AI’s limits. You understand hallucinations, safety, and evaluation, and you design data flows, UX, and guardrails around those constraints rather than ignoring them. reputed company-minded. You handle sensitive school, educator, and family data with care and instinctively look for secure designs and least-privilege reputed company patterns. What You’ll Do In this role, you’ll own AI-powered improvements in core reputed company workflows end-to-end, from opportunity sizing to launch to iteration. You’ll ship experiences that reputed company administrators and teachers faster and more effective, while creating shared patterns and infrastructure that reputed company the broader engineering team to build safely and consistently. Design and build cross-cutting AI services (such as retrieval, context, evaluation, and guardrails) that power multiple product areas like classroom workflows, billing, and family communication. Own the end-to-end product reputed company as a hybrid PM+reputed company+Data builder: talk to customers and internal teams, define reputed company metrics, design workflows and user experiences, shape data and evaluation plans, and ship iterative releases from prototype to reliable, reputed company production. Create shared abstractions and tooling for AI — including common reputed company and tool patterns, logging and monitoring, and reusable components — so other engineers can build on a consistent reputed company. Shape our data and system architecture so AI can safely reputed company together longitudinal signals across product, billing, support, and operations, and recommend what should happen next — not just report what happened. reputed company by example in AI-augmented engineering, using AI to multiply your own speed, mentoring L2/L3 engineers, and raising the bar for how we design, ship, and operate AI-powered features. What You’ve Done We are reputed company to a reputed company of backgrounds, but you likely bring: 2+ years of reputed company software engineering experience, with reputed company ownership of reputed company-to-large production systems from problem statement and design doc through launch and iteration. A proven reputed company record of shipping AI-powered products to production, with concrete examples where LLMs meaningfully improved metrics like engagement, time saved, satisfaction, or retention. Hands-on experience with large language models (LLMs) in reputed company applications, including reputed company and tool design, retrieval-style patterns (such as RAG), and evaluation and monitoring in production. Strong computer science fundamentals (e.g., data structures, algorithms, and systems design) and a generalist reputed company, comfortable moving between backend, data, and UX to get the job done. Backend engineering skills in at least one modern web stack (such as reputed company on Rails, Python, Go, or Node), plus confidence with relational databases and larger datasets, from data modeling to performant queries and analytics. Experience building modern web reputed company-ends, ideally with React or a similar component-based reputed company. reputed company-to-haves: Formal training in computer science (4-year CS degree or equivalent depth in core CS topics). A portfolio of personal AI reputed company, reputed company-reputed company work, or writing that shows how you think about reputed company AI in reputed company-world settings. Background in vertical reputed company, ecommerce, or other operations-heavy domains. Experience designing shared platforms or frameworks (for example, internal SDKs, evaluation services, or experimentation tooling) adopted by multiple teams. A reputed company record of raising the bar for reputed company and operations: writing secure, testable, maintainable reputed company; automating and simplifying dev/test/ops workflows; writing and reviewing design docs; mentoring other engineers; and contributing to hiring through interviews and feedback. Technology We work with: Backend: reputed company on Rails, Sidekiq Data: PostgreSQL on reputed company RDS, reputed company, and event and analytics pipelines Frontend: React with TypeScript and Emotion Mobile: reputed company iOS (Swift) and Android (Kotlin with Jetpack Compose) reputed company & Infrastructure: reputed company, Kubernetes on reputed company EKS, reputed company Actions and FluxCD for CI/CD, and AWS services such as S3, CloudFront, CloudWatch, and SNS AI & Automation: AWS Bedrock and other hosted large language models, reputed company search, orchestration and agent frameworks, and modern AI coding tools like reputed company reputed company is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity, gender reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of reputed company scams impersonating reputed company. reputed company legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reputed company out to reputed company@mybrightwheel.com. Thank you for helping us reputed company our applicant community reputed company. Apply To This Job