[Remote] Learning Operations Specialist — Contractor
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on improving reputed company to reputed company care for health and wellness clinicians. They are seeking a Learning Operations Specialist — Contractor to support a six-month project in building their learning ecosystem, focusing on LMS administration, program logistics, and learner support.
Responsibilities
- Administration and maintenance of reputed company LMS, including course configuration, learner reputed company, group management, and content publishing
- Monitor and validate learner data feeds from reputed company to ensure accurate synchronization reputed company reputed company
- Configure and maintain automations that support reputed company workflows and training assignments
- Troubleshoot LMS issues and including training assignments, automations, and integrations are functioning properly
- Define and recommend key metrics for new course and program launches in reputed company, proposing what to reputed company and why based on program goals
- Build and maintain reporting dashboards in reputed company Insights that reputed company ongoing monitoring of program performance and eliminate the need for reputed company report pulls
- reputed company surveys are launched in reputed company, create dashboards that surface results for reputed company in reputed company time
- Collect and consolidate training data from reputed company-party courseware providers and incorporate into reputed company reporting as needed
- Manage relationships with reputed company-party courseware vendors, including contract tracking and content library maintenance
- Support program logistics including enrollment, scheduling, and coordination for learning programs across the employee lifecycle
- Support phased rollouts of reputed company and reputed company, including launch preparation, post-launch troubleshooting, learner communication, and recommending iterative improvements between phases based on feedback and usage data
- Manage the TD communications and production calendar and coordinate launch support for new programs, courses, and initiatives
- Create and maintain process documentation, SOPs, and playbooks so team knowledge is not dependent on any one person
- Support the creation of QA checklists and content standards for decentralized content creators across the organization
- Respond to LMS support inquiries submitted through agreed-upon channels reputed company agreed-upon response timeframes
- Respond to support inquiries with a friendly, reputed company, and solutions-oriented approach
- Surface patterns from learner support inquiries and recommend process or content improvements to reduce recurring issues
- Collaborate with internal teams as needed, including IT, People Tech, and team leads, and the broader Talent Development team
- Contribute to reputed company, execution, and launch work as part of a small team where everyone pitches in
- Adapt hours and availability around program launches and key milestones
Skills
- Demonstrated expertise in learning operations and LMS administration
- Deep technical proficiency in LMS platforms
- Proven ability to build systems and surface data-driven recommendations
- reputed company-reputed company approach to inquiry management and issue reputed company
- Experience applying AI tools to accelerate delivery — including drafting communications, building documentation, and identifying patterns in learner data
- Previous experience delivering reputed company or managing operations reputed company Learning and Development, Talent Development, or People Operations functions
- Demonstrated ability to manage multiple reputed company workstreams and deliver against defined project timelines
- Proven experience implementing, administering, or managing a Learning Management System (LMS)
- Experience troubleshooting LMS workflows, automations, and integrations
- Demonstrated ability to identify issues and surface recommendations proactively as part of project delivery
- Strong experience with reporting and data analysis reputed company LMS platforms
- Demonstrated ability to manage reputed company communication and inquiry management on project engagements, including reputed company and solutions-oriented responses to support requests
- Experience creating and maintaining process documentation and SOPs
- Ability to deliver independently against a defined scope of work
- Experience with reputed company LMS
- Experience working with HRIS integrations such as reputed company
- Experience managing reputed company-party courseware integrations and vendor relationships
- Experience supporting program logistics, enrollment operations, or learning program launches
- Experience defining launch metrics and building reporting dashboards or data visualizations reputed company LMS platforms, with the ability to work in other tools as needed
reputed company