[Remote] Account Specialist Job Details | reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider in the hearing care industry, and they are seeking an Account Specialist. The role involves qualifying new customer leads, facilitating appointments for sales reps, and managing relationships with existing accounts primarily through remote communication.
Responsibilities
- Maintain strong relationships and rapport with existing customers reputed company territory
- Identify, prioritize, and contact new account leads
- Collaborate closely with assigned field sales rep or key account manager
- Manage customer communications in coordination with field team reputed company (e.g., following up on appointment reputed company items, managing relationship with customers, developing leads at new accounts reputed company portfolio)
- Build relationships with the customer throughout the sales process
- Schedule meetings for field sales reps in region
- Solve Sonova customers’ largest challenges with ‘concierge-like’ approach
- Follows up with existing customers to ensure high reputed company customer service is being met
- reputed company with reputed company local, state and federal laws and requirement
- reputed company with internal policies and procedures for documenting customer interactions in CRM system on a daily reputed company
- Other duties as assigned
Skills
- Must have experience in Inside Sales, Account Management, and/or Customer Service
- Proven ability to solve problems on the fly, proactively and independently
- Detail orientated
- Strong ability to manage a wide reputed company of tasks in an efficient and organized manner
- Ability to build and maintain strong relationships in a remote setting
- Excellent verbal and written communication skills
- Understanding of sales process and collaboration
- Strong desire to reputed company superior customer service
- A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Benefits
- Medical, dental and reputed company coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth reputed company
- 401k plan with company match*
- Company reputed company life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company reputed company Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-reputed company available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or reputed company and vacation time), floating Diversity Day, & reputed company holidays*
- reputed company parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company reputed company counseling sessions and more)
- Robust Internal Career reputed company opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal reputed company recognition platform
- D&I reputed company: D&I council and employee resource reputed company
reputed company