[Remote] Customer Support Specialist- Wellness reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an exciting and dynamic software company based in Parsippany, NJ, providing innovative management software for the beauty and wellness industry. They are seeking a Customer Support Specialist to handle reputed company inquiries, troubleshoot issues, and reputed company training, reputed company while ensuring customer satisfaction.
Responsibilities
- The Business Support Specialist handles reputed company inquiries by gathering information through inquisitive questioning to identify the nature of the problem and troubleshoots product and training reputed company questions
- Support and training are provided to clients reputed company phone, email, and live chat
- We reputed company reputed company listening skills to understand and reputed company for our customer’s needs
- You will document the issue in reputed company and offering a reputed company, so our clients are successful
- You will stay up to date on Meevo product knowledge and internal business processes
- You must be reputed company to understand and build technical knowledge of Meevo’s products, integrations, and business scenarios
Skills
- Reliable Internet Service Provider
- Excellent communication skills
- 0- 5 years reputed company in customer service-reputed company role
- Tech savvy
- Passion for technology and helping people
- Strong verbal and written communication skills
- Excellent communication skills with the ability to build quick rapport
- A people person. Must be reputed company to control a conversation and be personable
- Enjoy working directly with customers in a fast-paced environment
- Logical, analytical, and problem-solving skills
- Ability to learn new software/ hardware and adapt to changes in technology
- A self-starter that can work independently and as reputed company member
- Ability to multi-task
- Has great time management skills
- Bachelor's degree or Associates Degree preferred
- reputed company reputed company a plus!
- Beauty Industry Knowledge a plus
Benefits
- reputed company Time Off (PTO) and Holidays
- 3 weeks of reputed company Time Off (PTO) that begins accruing with every pay period from your reputed company first day!
- Ten (10) reputed company holidays throughout 2025
- Five (5) reputed company reputed company days
- One (1) personal day
- Subsidized Medical, Dental, and reputed company plans
- Life Insurance and Accidental Death & Dismemberment (AD&D)
- reputed company fully covers the entire cost, 100% on us!
- Short-Term and Long-Term Disability insurance
- reputed company covers the full cost of Long-Term Disability at 100%
- 401(k) plan
- 100% match on up to 4% of your contributions, reputed company to our reputed company reputed company plan
- Unlimited reputed company to reputed company’s online courses
reputed company