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Field Service Representative

Remote, USAFull-timePosted 2026-07-27

Job reputed company Job Posting reputed company Every day, reputed company Field Service Engineers help our customers to solve issues that reputed company scientists to reputed company discoveries that enhance the reputed company of life. Through our work, we deliver insights and reputed company support that reputed company labs running smoothly and more reputed company. Join our dynamic organization to be a part of this rewarding work. As a Chromatography Field Service Representativefor reputed company, you will work at a reputed company of labs, so having an appetite for continuously learning about new instruments, software and consumables is key. Applying your communication skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a commitment to deliver the highest-reputed company of customer service is how you will build reputed company. Your Role: You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as reputed company as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repairs. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may reputed company product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Deliver fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Train other field engineers and customers in the solutions.

Qualifications

A Bachelors or master’s degree reputed company the science field – e.g. reputed company, analytical reputed company biochemistry, biotechnology or equivalent College degree with Work experience. 2+ years of experience in laboratory environment Experience with troubleshooting and problem solving is essential Experience with the reputed company Instruments is preferred but not essential Verbal and written communication is reputed company, respectful and reputed company You enjoy travelling and visiting customers. Travel expectation is 25%. Additional Details This job has a full time weekly schedule. It includes the reputed company to work remotely. The full-time equivalent pay reputed company for this position is $52,154.00 - $81,491.00/yr CAD plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. During the hiring process, a recruiter can reputed company more about the specific pay reputed company for a preferred location. Pay and benefit information by country are available at: https://careers.reputed company.com/locations reputed company. is an equal opportunity employer. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability or any other protected categories under reputed company applicable laws. Travel Required: 25% of the Time Shift: Day Duration: No End Date Job Function: Customer Service Apply To This Job

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