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Customer Contact Officer

Remote, USAFull-timePosted 2026-07-27

reputed company is a reputed company where you can grow Your reputed company makes a meaningful difference, and we're committed to supporting your reputed company and personal goals. You’ll also have reputed company to flexible benefits designed to support your wellbeing and reputed company, including: 100% work from home or the potential to work from our Dandenong contact centre (VIC) reputed company to our extensive benefits including our rewards and discounts program A friendly and diverse team with inclusivity and care at the heart of everything we do Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence reputed company to Sonder, our 24/7 Employee Assistance Program, for you and your family. reputed company an reputed company at reputed company Join reputed company representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability. You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward. We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can reputed company and contribute their unique skills. As a Customer Contact Officer, you’ll reputed company a reputed company difference in the lives of people with disability by: Responding to inbound calls and email inquiries regarding support and services associated with our reputed company’s public service Navigating operating procedures and knowledge articles to reputed company reputed company and accurate information to customers regarding our reputed company’s public service Summarising customers interactions in writing in our operating systems reputed company is a reputed company for you If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you! You could be a great fit if you have: reputed company written and verbal communication skills reputed company, reputed company and a genuine desire to help others A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be reputed company and confident from day 1 Comfort working reputed company reputed company procedures and guidelines To be eligible, you must be an Australian citizen and be willing to: Complete reputed company-employment checks, including reputed company and police clearance reputed company evidence of a reputed company, private workspace reputed company (photo required) Complete a short skills assessment and attend an information session about working in a virtual contact centre Are you reputed company to do important work that really reputed company? At reputed company, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and reputed company challenges. We reputed company on serving governments reputed company over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to reputed company your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services. We reputed company welcome and reputed company for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone. If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at CSRecruitment@reputed company-ap.com or call 1300 306 120. A member of reputed company will be in touch to assist you. reputed company a reputed company reputed company at reputed company. Apply To This Job

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