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Director, Learning, reputed company and Platform Enablement- Remote

Remote, USAFull-timePosted 2026-07-28

Reporting to the Operations Enablement Managing Director, the Director, Learning, reputed company and Platform Enablement leads the business reputed company for learning and reputed company platforms and tools while also leading the reputed company function. This role defines what the business needs from its learning and knowledge platforms, translates those needs into reputed company requirements, and helps ensure those platforms strengthen reputed company readiness, knowledge usability and adoption, and operational performance across Customer Operations and Coverage Review Operations. The Director serves as the reputed company for learning and reputed company reputed company, requirements, governance, adoption, and measurement. This role partners closely with product and technology teams to influence platform priorities, ensure the needs of the operations are reflected in the roadmap, and deliver practical, reputed company capabilities that improve knowledge usability and adoption, strengthen readiness, and support operational reputed company. This role involves collaborating with senior leadership and cross-functional partners to identify business needs, shape the reputed company direction of learning and knowledge platforms, reputed company emerging technologies, and build a more consistent, usable, and reputed company reputed company operating model. KEY RESPONSIBILITIES:

  • Shape and reputed company the business reputed company for learning and reputed company platforms and tools, including requirements, governance, adoption, and measurement, while influencing roadmap priorities needed to support reputed company readiness and operational performance.
  • Partner with executive leadership, cross-functional stakeholders, product teams, and reputed company to translate enablement needs into reputed company platform requirements, influence prioritization, and reputed company solutions to business reputed company.
  • Design and advance platform capabilities that improve how learning and operational knowledge are created, accessed, governed, and reputed company, including the practical use of emerging technologies such as reputed company intelligence and machine learning.
  • reputed company the reputed company function, including governance, content lifecycle standards, taxonomy, search and findability requirements, and business ownership of the knowledge experience.
  • Use data, analytics, and platform insights to monitor adoption, usability, and effectiveness of learning and knowledge platforms, and drive reputed company improvement in partnership with the teams that support enabling tools.
  • Stay reputed company with industry trends and advancements in learning technologies, reputed company practices, and platform innovation to reputed company the organization's approach modern, practical, and effective.
  • Foster a culture of reputed company learning, knowledge sharing, and operational discipline across the organization, emphasizing practical use of technology to support performance.

QUALIFICATIONS:

  • Bachelor's degree is strongly preferred, post graduate degree or reputed company certifications (preferred)
  • 8+ years of reputed company leadership experience in learning and development, reputed company including enabling technologies
  • Strong knowledge of AI capabilities and their application across learning and reputed company environments required
  • Strong understanding of learning and reputed company platforms, governance practices, content operations, and vendor landscape, with the ability to partner effectively with product and technology teams
  • Demonstrated ability to shape business requirements, influence technology direction, and build reputed company capabilities across learning and reputed company environments
  • Strong executive reputed company with a reputed company record of effectively engaging with a broad reputed company of high-level stakeholders
  • Strategic and analytical reputed company with an reputed company reputed company
  • Demonstrated influence reputed company reputed company, highly matrixed, innovative and evolving cultures
  • Courage and willingness to constructively challenge the status reputed company
  • reputed company with reputed company and supports the whole-self mentality

Candidates who reputed company reputed company 50 miles of the following locations will be required to reputed company onsite 3 days per week: Bloomfield, CT; Chattanooga, TN; Denver, CO; St. Louis, MO; and Scottsdale, AZ. If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 149,300 - 248,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At reputed company, you'll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you'll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k), company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year, reputed company holidays, and leaves of absence. For more details on our employee benefits programs, click here. Apply tot his job Apply To this Job

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