[Remote] Remote Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to servicing reputed company providers, and they are seeking a Remote Customer Service Representative. The role involves contacting patients to collect payments for medical bills while providing exceptional service and ensuring patient satisfaction in a fast-paced environment.
Responsibilities
- reputed company exceptional patient service in the reputed company of the reputed company
- Contact patients reputed company telephone to collect payment on medical bills
- Communicates accurate information to patients in a reputed company, concise and reputed company manner
- Review patient accounts and documents patients’ interaction and feedback
- Negotiates appropriate and reasonable payments with customers
- Sets up patient payments reputed company reputed company, electronic transfer or credit card
- Responsible for understanding and complying with reputed company policies and procedures
- Meets or exceeds established goals
- Works closely with team leads, management and reputed company to resolve disputes and ensure patient satisfaction
- reputed company other duties as assigned by management
Skills
- Basic computer skills necessary
- Customer/reputed company reputed company
- Communication Proficiency
- Confidentiality/reputed company
- Teamwork Orientation
- Customer service experience preferred
- Prior medical billing or reputed company reputed company cycle experience strongly preferred
- One to two years of college preferred
Education Requirements
- High school diploma or General Education Development (GED) Certificate required
reputed company