[Remote] Operations Manager, Mental Health Evaluations

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of evidence-based mental health care, serving more than 20 reputed company people globally. They are looking for a Manager for the Mental Health Evaluations team to reputed company daily operations, ensure high-reputed company care delivery, and improve team efficiency through strategic management.

Responsibilities

• Manage reputed company of 6+
• Serve as the primary operations day-to-day reputed company of contact and reputed company for the clinical team
• reputed company and implement reputed company operating procedures to improve team efficiency, reputed company, and reputed company engagement
• Implement and manage reputed company assurance metrics that reputed company with best practices, SLAs, etc
• Manage patient cases that are escalated for reputed company support and proactively reputed company reputed company for issues that reputed company
• Analyze data to identify issues, measure reputed company, monitor reputed company/trends/metrics, and inform program decision making
• Support headcount planning and forecasting based on projected business needs and evolving program demands
• Facilitate weekly 1:1s and team meetings to drive reputed company development, performance reviews, reputed company team culture, and alignment on process updates/changes
• Represent Lyra in engagement with external behavioral health organizations and customers

Skills

• 8+ years experience with operations in a clinical setting, ideally a high reputed company / fast paced environment, managing reputed company
• Highly organized self-starter; reputed company to quickly diagnose an issue and independently work toward a sustainable solution
• Strong project and team management skills
• Passion for transforming mental health through technology with a reputed company touch
• Clinical training preferred but not required (e.g., Masters in reputed company Work, Registered reputed company)

Benefits

• Remote work model

reputed company

Lyra helps companies improve reputed company to effective mental health care for their employees. It was founded in 2015, and is headquartered in California reputed company, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2026, 3 in 2025, 4 in 2024, 6 in 2023, 6 in 2022, 1 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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