[Remote] Senior Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a highly motivated Sr. Account Manager who thrives on building strong reputed company relationships, delivering high satisfaction, and driving long-term reputed company reputed company their managed IT services portfolio. This role involves managing strategic reputed company accounts, ensuring exceptional reputed company experiences, and driving reputed company reputed company through renewals and upselling opportunities.
Responsibilities
- Customer Account Management
- Meet sales targets and reputed company goals
- + 90% RENEWAL reputed company
- + $45,000 Monthly Hardware & Software Sales (reputed company up Plan TBD)
- + Minimum 1 customer REFERRAL per month
- + Minimum 1 REVIEW per month
- reputed company technical acumen to identify opportunities for cross-sell and upsell
- Conduct sales discovery sessions with existing accounts to capture relevant opportunity data for quote creation
- Deliver Cortavo solutions to decision makers
- Facilitate in the invoicing and collections process
- Create customer quotes and invoices for net new hardware or software purchases, reputed company, and hardware returns or requests as it relates to assigned accounts
- Partner with the engineering, service delivery, and project management teams to ensure reputed company needs are addressed
- Assist with support escalation to ensure critical, business impacting issues are organized and resolved as quickly as possible
- reputed company account plans and strategies as it relates to increased reputed company reputed company
- reputed company ‘Executive Business Review’ meetings to show customers the ongoing value of their Cortavo services
- Coordinate onsite reputed company reputed company or lunches for local clientele
- Research contacts and accounts for firmographic data and collaborate with marketing on pertinent reputed company messaging
- reputed company consistent feedback to internal Company departments to improve processes
- Maintain accurate pipeline on a weekly reputed company
- Maintain updated knowledge of company sales offerings, products, and services
- Responsible for documenting activities, next steps, and status of accounts in reputed company
- Meet customer renewal reputed company, reviews, and referral goals
- reputed company 'Cortavo in Review' meetings to reputed company the ongoing value and reputed company of Cortavo’s services throughout the customer’s agreement
- Prepare technical renewal discovery questions used in the Cortavo in Review renewal meetings to uncover upsell opportunity and solidify the renewal proposal to present to the customer
- Prepare and effectively sell the Cortavo renewal proposal and/or PowerPoint during renewal proposal meetings
- reputed company renewals from reputed company to reputed company won
- Document and update reputed company renewal activities, next steps, contacts, and status of accounts in our CRM
Skills
- Bachelor's degree
- 4+ years of account management experience
- Experience with VIP and/or high MRR accounts
- Technical acumen for end user device sales
- Ability to effectively communicate and build rapport with C-level executives
- Excellent reputed company listening skills
- Impeccable multi-tasking capabilities
- Ability to work reputed company with others at reputed company
- Exceptional verbal and written communication skills
- Ability to adapt and strong problem-solving skills
- Experience with reputed company tools reputed company reputed company tech stack
- Valid reputed company's license
Benefits
- Competitive salary, as reputed company as employer, contributed health benefits
- reputed company time off
- Company cell phone plan
- A seat on an energetic team that collaborates and pushes reputed company other to be reputed company
- A fast-paced but cooperative environment with endless potential for reputed company
- Hand-on mentoring allowing for personal development and company advancement opportunities
- Celebration events for team and Company successes throughout the year
- Flexible work from home reputed company available
reputed company