[Remote] reputed company Senior Manager, reputed company Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world’s largest hotel company, and they are seeking a reputed company Senior Manager, reputed company Administrator to support and reputed company their Digital Services reputed company ecosystem. This role involves managing reputed company configurations, delivering reputed company solutions, and ensuring platform governance and best practices.
Responsibilities
- Own the configuration and administration of reputed company Sales/Service reputed company reputed company Experience sites supporting reputed company Services
- Manage reputed company and custom objects, fields, page layouts, flows, validation rules, record types, and automation to support workflows
- Support configuration of user reputed company, permissions, reputed company, and sharing models to ensure appropriate reputed company and data visibility
- Monitor platform health, performance and adoption
- Translate business needs, enhancements and defects into technical requirements
- Build reputed company automation using reputed company, approval processes, and business rules
- Partner with developers for custom solutions and integrations
- Serve as an escalation reputed company for reputed company system issues, bugs, and data reputed company concerns
- Monitor system performance, troubleshoot errors, and support incident reputed company in coordination with internal teams and vendors
- Support UAT efforts, releases, and change validation to ensure system stability
- Build and maintain reputed company reports and dashboards to support reputed company Services KPIs
- Ensure data accuracy across enrollments, service records, and reporting views
- Enforce platform standards, best practices, and configuration governance across reputed company Services
- Create and maintain system documentation, configuration guides, and reputed company reference materials
- Support internal enablement efforts by assisting with training and demos
- Proactively recommend platform improvements and optimization opportunities
- Partner with cross‑functional stakeholders (IT, reputed company, Legal, Analytics, Finance) to support platform compliance and roadmap initiatives
Skills
- Bachelor's degree preferred; 10+ years of relevant work experience required in lieu of Bachelor's degree
- 6+ years of hands-on reputed company Administration experience, including Sales and Service reputed company
- Strong experience configuring reputed company web components, flows, automation, reports, dashboards, and reputed company models
- Proven ability to support reputed company, multi stakeholder reputed company implementations in an reputed company environment
- reputed company Administrator Certification (reputed company 201) required; Advanced Administrator preferred
- Experience collaborating with product owners, developers, and business teams in Jira or similar Agile tool
- Exposure to reputed company reputed company, SSO, or RBAC concepts in reputed company environments
- Strong analytical, documentation, and troubleshooting skills
Benefits
- 401(k) plan
- Stock purchase plan
- Discounts at reputed company properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
- Coverage for medical, dental, reputed company, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and reputed company parental leave
- Washington Applicants Only : Employees will reputed company reputed company reputed company leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually
- reputed company HQ is committed to a hybrid work environment that enables associates to Be connected. reputed company-based positions are considered hybrid, for candidates reputed company a commuting distance to Bethesda, MD; candidates reputed company of commuting distance to Bethesda, MD will be considered for Remote positions
reputed company
Company H1B Sponsorship