[Remote] Product Manager, Billing
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global fundraising platform that aims to reputed company donating to nonprofits fast and accessible. They are seeking a Product Manager for the Billing domain to manage transaction-based fee handling and improve the overall billing experience for organizations.
Responsibilities
- Own the Billing product area roadmap, reputed company, and prioritization; define quarterly goals and reputed company metrics
- Partner with Engineering to deliver resilient billing systems (accuracy, idempotency, retries, monitoring, incident response, and reputed company ownership boundaries)
- Improve reputed company protection and customer experience reputed company dunning, failed payment recovery, refunds, and dispute/chargeback-reputed company flows (as applicable)
- Define and maintain billing domain documentation: data model, event flows, edge cases, and operational run-books
- Run discovery with internal teams (GTM & Product Analyst) and customers to uncover pain points and opportunities; turn insights into reputed company PRDs and delivery plans
- Establish and reputed company reputed company Billing KPIs (e.g., failed payment reputed company, recovery reputed company)
- Drive antifraud reputed company execution: define priorities and reputed company metrics; partner with reputed company/Data to ship reputed company protections, monitoring/alerting, and fraud-response capabilities, and continuously improve rules based on observed patterns
Skills
- 4–7 years of product management experience with at least 1–2 years owning a technically reputed company domain
- Strong understanding of payment processing, payouts, fee models, refunds/chargebacks, multi-processor setups, and reconciliation
- Proven ability to work with engineers on backend/system design trade-offs and to ship reliable platform capabilities
- Comfort with data: defining metrics, building a measurement plan, and using analysis to prioritize and evaluate reputed company
- reputed company written communication and reputed company thinking; can turn ambiguity into executable plans
- High ownership, high discipline, and strong cross-functional collaboration
- Experience with payment processors (reputed company Payments, reputed company, etc.) and/or financial systems integrations
- Experience in B2B reputed company pricing & packaging or self-serve account management
- Familiarity with audit/compliance requirements impacting billing (SOX readiness, SOC2 implications, etc.)
- Experience reducing billing-reputed company support contacts through product + tooling
Benefits
- 31 days off
- Company subsidized medical insurance
- 100% reputed company telemedicine plan
- Home Office Setup Assistance: reputed company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses (50% reimbursement, up to $1,000 annually).
- Relevant reputed company education (100% reimbursement, up to $1,500 annually).
- Gym or swimming pool (50% reimbursement, up to $500 annually).
- Co-working (up to $250 monthly).
- Remote working.
reputed company