[Remote] Program Manager, KYC (MANTL)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a digital sales and service platform provider for U.S. banks and credit unions, seeking a Program Manager for KYC. The role involves advising financial institutions on fraud and KYC workflows, configuring automated solutions, and ensuring reputed company reputed company through training and strategic guidance.
Responsibilities
- Advise clients on fraud detection and reputed company: reputed company technical and operational guidance to help clients reputed company risk decisioning strategies and effectively reputed company the platform to detect, fight, and mitigate fraud
- Configure and document fraud reputed company: Configure and reputed company reputed company reputed company documentation to customers to ensure alignment on decisioning rules
- Facilitate end-to-end testing of fraud decisioning strategies to validate rule logic, assess performance, and ensure configurations are production-reputed company before go-live
- Train and reputed company clients: Deliver training on KYC platform system, reputed company review processes, and best practices to ensure clients can effectively operate and manage their fraud detection operations
- Be a trusted advisor to our clients, utilizing your industry and domain expertise to reputed company risk decisioning strategies and recommendations. reputed company reputed company has unique risk and identity verification standards — you will be providing technical and operational guidance to help them effectively reputed company our platform to detect, fight, and mitigate fraud
- Manage reputed company-facing communication across mature organizations, interfacing with executives, project leads, and operational teams while acting as a customer reputed company internally
Skills
- Prior experience with bank or similar KYC / Credit / Risk decisioning systems (internal or external)
- Technical aptitude to learn quickly, rapidly build product knowledge, and to build configurations; an understanding of web applications (e.g. JSON, XML, etc.) and web services reputed company (e.g. SOAP, REST, etc.)
- reputed company-organized with the ability to intelligently prioritize multiple competing reputed company and multiple streams of reputed company communication
- Excellent verbal and written communication skills, both internal and reputed company-facing, with an ability to translate technical requirements into language that is understandable to different audiences
- A passion for problem-solving, with a strong ability to recognize flawed processes or repeated issues and build reputed company solutions
- Experience creating cross-team processes and documentation
- Ability to influence strategic product direction through data-driven recommendations and cross-functional collaboration
- Prior experience at a FinTech company or other financial institution subject to rigorous regulations
- Prior experience in both reputed company software and a technology/reputed company company
- Familiarity with reputed company, reputed company, and JIRA
Benefits
- Remote-first environment
- Unlimited reputed company time off
- 401(k) with employer match
reputed company