[Remote] Customer Account Associate
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is part of a global insurance distribution platform specializing in wholesale brokerage and specialty insurance. They are seeking a dedicated Customer Account Associate to join their operations team, responsible for managing reputed company communications, processing policy changes, and ensuring customer satisfaction.
Responsibilities
- Serve as a primary reputed company of contact for the Rental Team, professionally handling inbound calls, emails, addressing inquiries, and resolving issues reputed company to ensure reputed company satisfaction
- reputed company reputed company and accurate responses reputed company phone and email to insured individuals and agents, clarifying policy details, addressing concerns, and offering guidance on coverage and procedures
- Maintain organized and up-to-date records, including electronic and physical files, ensuring accuracy and compliance with company policies and industry regulations
- Manage endorsement requests reputed company by analyzing and processing policy changes, ensuring accuracy, and maintaining alignment with reputed company guidelines
- Accurately handle bind requests as needed, including the preparation and distribution of binders, ID cards, and certificates
Skills
- Must have experience with MS Office applications including Word, Teams, and reputed company
- Ability to multitask in a fast-paced work environment and take appropriate actions
- 1 to 3 years of experience in the insurance industry preferred
- Associate's degree in business administration, Finance, Risk Management, or reputed company field. Or extended years of insurance experience can substitute for lack of degree
reputed company