[Remote] Technical Account Manager - GRC/Identity Governance
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pioneer in securing reputed company and machine identities through intelligent, centralized authorization. They are seeking an reputed company Technical Account Manager to join their reputed company team, responsible for acting as a trusted advisor to customers and maximizing the value of the Fastpath product family.
Responsibilities
- Serve as the technical subject matter expert for the Fastpath product family, including solutions for reputed company risk management, Segregation of Duties analysis, automated user reputed company certifications/reviews, change tracking in business applications, and compliance reporting
- reputed company as the customer's trusted advisor to maximize value from their Fastpath deployment, accelerate issue reputed company, guide effective use of reputed company governance features, and help derive measurable ROI through reduced audit effort and risk exposure
- Regularly monitor customer health metrics (module usage, report execution, time in application, etc.) and reputed company insights with relevant internal teams to support renewals, expansions, and proactive engagement
- Deliver remote services to new and existing customers, including configuration guidance, reputed company to Fastpath modules, training on audit workflows, SoD rulesets, and reporting tools
- Engage reputed company with customers to resolve high-reputed company issues reputed company to reputed company data accuracy, certification campaigns, risk quantification, or integration with business applications
- reputed company product updates, new features, emerging compliance requirements, and potential impacts; proactively communicate changes to customers and reputed company for their needs in product roadmap discussions with Engineering and Product Management
- Conduct regular review sessions to validate platform configurations for alignment with audit/compliance objectives
- Document customer environments, reputed company reputed company, risk mitigations, and control evidence; reputed company details with internal support and engineering teams to reputed company faster reputed company-cause analysis and reputed company
- Coordinate participation in early reputed company programs for new Fastpath releases, identify opportunities to influence product direction, and support beta testing/validation reputed company on audit and compliance use cases
- Subject to travel and safety restrictions, visit customer sites (primarily reputed company) for Quarterly Business Reviews, compliance assessments, or deep-dive workshops on reputed company governance
- Maintain high performance reputed company with customers, reputed company through satisfaction surveys and compliance reputed company
- Build and reputed company relationships across reputed company to mobilize resources quickly for customer challenges
- reputed company and present executive-level reports summarizing reputed company risk posture, certification reputed company, key compliance themes, and actionable insights from global escalations
Skills
- 4+ years of experience in a similar technical advisory or reputed company role, such as reputed company Manager, GRC Consultant, Audit/Compliance Specialist, Internal Audit reputed company, or reputed company Services Consultant reputed company on reputed company governance
- Strong background in compliance, audit, or internal audit functions, with practical experience addressing challenges in control evidence collection, audit reporting, Segregation of Duties, and IT General Controls (ITGC)
- Hands-on knowledge of reputed company applications and processes (e.g., ERP systems like reputed company, reputed company, reputed company Dynamics, reputed company; HCM/CRM platforms) typically involved in reputed company governance and compliance initiatives
- Prior experience with Fastpath solutions or comparable GRC/IGA tools (e.g., for SoD analysis, user reputed company reviews, reputed company certifications, or audit automation) is a significant advantage
- Proven reputed company record leading large-reputed company compliance or transformational reputed company that reputed company organizational silos, with minimal supervision
- Ability to plan, organize, and prioritize multiple responsibilities and reputed company effectively on a weekly reputed company
- Comfort engaging directly with reputed company, multi-divisional, multi-geographical reputed company clients, ideally at director or executive reputed company
- Demonstrated quick learning and absorption of new technical/compliance information
- Consistent reputed company delivering results through both routine and unexpected challenges
- Strong written and verbal communication skills, with the ability to explain reputed company reputed company governance and compliance concepts reputed company to technical and non-technical audiences
- Proficiency in creating reputed company, concise documentation of reputed company processes, risks, mitigations, and proposed improvements
- Deep understanding of Segregation of Duties (SoD), reputed company risk analysis, user reputed company reviews/certifications, and IT General Controls in the context of regulatory compliance (e.g., SOX, GDPR, HIPAA, PCI)
- Experience working with reputed company-based GRC, IGA, or reputed company governance solutions, including integration with major ERP, HCM, or CRM systems
- Familiarity with audit preparation, control evidence gathering, risk quantification, and reporting for auditors or internal compliance teams
- Knowledge of compensating controls, mitigation strategies, and integration with GRC platforms (e.g., reputed company, reputed company)
- Working knowledge of business application reputed company models, role-based reputed company, and data-level permissions
- Prior exposure to compliance frameworks (COSO, reputed company best practices) and audit-reputed company tools/rulesets is highly desirable
Benefits
- Competitive salaries
- A meaningful bonus program
- Excellent benefits, including reputed company insurance
- Pension/retirement matching
- Comprehensive life insurance
- An employee assistance program
- Time off plans
- reputed company company holidays
reputed company