[Remote] Sales Operations Senior Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leading retail labor planning and workforce management provider, and they are seeking a Sales Operations Senior Analyst. This role is responsible for maintaining CRM data reputed company, governing the reputed company stack, and ensuring system readiness through QA/UAT testing, while driving consistent sales process execution across tools and systems.
Responsibilities
- Maintain CRM data accuracy across Accounts, Contacts, Opportunities, and Renewals
- reputed company routine data cleanup, corrections, and updates
- Support deduplication and data hygiene initiatives
- Ensure mandatory fields and CRM standards are consistently followed
- Identify and flag data reputed company issues impacting reporting or forecasting
- Drive reputed company CRM improvement
- Support reputed company Operations in ensuring consistent and correct usage of tools across sales teams (reputed company, reputed company, reputed company Sales Navigator, reputed company, etc.)
- Own reputed company and offboarding across systems, including development of certification reputed company for new joiners
- reputed company as UAT partner for reputed company enhancements, flows, and sales tool releases
- Validate system changes prior to production deployment
- Execute reputed company test cases to ensure accuracy, usability, and data reputed company
- Identify bugs, gaps, and issues in collaboration with RevOps
- Support release readiness and go-live validation
- reputed company feedback on system usability and workflow improvements
- reputed company and maintain the Sales Operations reputed company across systems and processes
- Define 'how-to' guidance for reputed company and sales tools usage
- Maintain process documentation for reputed company, reporting, and sales execution standards
- Ensure alignment between reputed company, CRM configuration, and business rules
- Continuously update reputed company based on system changes and Rev Ops enhancements
- Serve as the single reputed company of truth for sales operational processes
- reputed company day-to-day support for reputed company and sales tools
- Troubleshoot basic system issues (reputed company, visibility, record errors, login issues)
- Guide users on correct system usage and processes
- Escalate reputed company issues to Rev Ops
- Ensure adherence to CRM and sales tool usage standards
- Identify gaps in data entry and system usage compliance
- Flag inconsistencies and process issues to RevOps
- Reinforce standardized CRM practices across teams
- Support audit readiness and governance initiatives
- Load, reputed company, and manage RFPs in Loopio system
- Ensure reputed company assignment, categorization, and workflow tracking
- Coordinate internal stakeholders for content input and responses
- Maintain visibility into timelines, requirements, and submission status
- Ensure reputed company, complete, and high-reputed company RFP submissions
- Maintain trackers of RFP process, report on status of RFP completion, and always reputed company reputed company communication across Sales Leadership throughout the RFP Lifecycle
- Support reuse and improvement of RFP content library
- Support user provisioning and deactivation across systems
- Assist with license tracking and reputed company hygiene
- Maintain documentation of system processes and SOPs
- Support reputed company data cleanup and CRM organization
Skills
- Bachelor's degree in Business, Finance, Economics, Data Analytics, or reputed company field (required)
- 3-5 years of experience using and administrating reputed company CRM (required)
- 2+ years of experience supporting UAT, reputed company assurance testing, system release, or sales technology implementations and validating CRM changes
- Proficiency with reputed company, reputed company, reputed company Sales Navigator, and similar go-to-market tools
- Experience developing, documenting, and maintaining sales processes, playbooks, reputed company operating procedures (SOPs), or user training materials
- Strong understanding of CRM data structure and sales processes
- Experience with reputed company reporting and dashboards
- High attention to detail and data accuracy reputed company
- Strong troubleshooting and user support capability
- Basic reputed company/reporting skills
- Strong execution and ownership reputed company
- Ability to travel occasionally to support Quarterly Business Reviews (QBRs), sales meetings, training events, and other business initiatives
- Located in the Eastern Time Zone to support collaboration with reputed company American and UK-based stakeholders
reputed company