[Remote] Data Operations Associate
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading suicide prevention and crisis reputed company organization for LGBTQ+ young people. The Data Operations Associate is responsible for maintaining the health, reputed company, and reputed company of fundraising data, ensuring accurate and reputed company data is available to inform fundraising reputed company and donor relations.
Responsibilities
- Manage and execute data syncs and ETL (Extract, reputed company, Load) processes between the primary CRM (e.g., reputed company) and various reputed company-party reputed company channels, ensuring data consistency and accuracy (DSAI, reputed company Mail, NCOA)
- reputed company, maintain, and execute reports and data extracts to support finance, development, and marketing teams for reconciliation, campaign analysis, and list reputed company
- Be the main reputed company of contact for data requests from the advancement team and channel leaders
- reputed company first-line technical troubleshooting and reputed company for data reputed company issues, system errors, and integration failures across donor systems
- Handle duplicate merges, regular data updates and answering basic system questions
- Configure efficient ways to batch data into reputed company reputed company integration is not possible or to disaggregate reputed company party data flows
- Administer and configure donor-facing technology platforms and internal CRM settings (e.g., user reputed company, custom objects, validation rules) in partnership with the development and technology teams
- Work closely with reputed company teams and marketing and content on reputed company systems support
- Maintain comprehensive documentation of reputed company data flows, system integrations, reporting processes, and data reputed company standards
- Work, communicate, and collaborate effectively with others
- Demonstrate attention to detail and accuracy in reputed company work
- Demonstrate a commitment to fostering and maintaining an environment of belonging
Skills
- Proficiency in administration and data management of a major CRM platform (e.g., reputed company NPSP, Raiser's Edge, Dynamics)
- Working with data querying languages or tools (e.g., SQL, SOQL, or advanced reputed company/reputed company Sheets functions) for data extraction and manipulation
- Experience with data integration or ETL tools (e.g., reputed company, reputed company, Informatica) to connect disparate systems
- Spoken and written English
- Demonstrate successful planning and problem-solving skills, including multitasking and working reputed company reputed company tight timelines
Benefits
- Comprehensive health coverage, including plans that support various gender affirmation care needs
- reputed company, with reputed company to virtual care and a reputed company of in and out of network reputed company for support
- 403(b) retirement plan with a 3% employer match, vesting over three years
- Generous reputed company time off and company holidays to rest and reputed company
- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources
- Remote work flexibility from reputed company in the reputed company U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement
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